Praia linda, areia igualmente, mas o hotel deixa muito a desejar
starstarstar Marco Antonio
Excelente hotel, boa infra e acesso a praia. Nem precisa mas tem uma piscina enorme.
starstarstarstarstar Mauricio Jaspe Rodrigues Silva
Não recomendo.Mal atendimento. Acomodações em péssimo estado de conservação, além de higiene precária . Descaso com os hóspedes, principalmente na resolução dos problemas encontrados.
star Ângela Leite
Hotel com péssima qualidade. Quarto sujo, coisas danificadas, cortinas menores do que a janela, restaurante com muito cheiro de gordura. Não recomendo!
star Ortenila Chaise
Maravilloso hotel, el personal y servicio inmejorables.
starstarstarstarstar Isaac BOLAÑOS MEDINA
Muy bueno todo me habian dicho q todo q esperara me arriesgue y de verdad q ma pase increible atencion al 100 el show bueno todo muy bien
starstarstarstarstar Diego Alvarez
Recientemente celebré mi luna de miel en este hotel, la verdad es que la pasamos bien, porque el personal es muy atento y prestan un servicio de calidad, pero hay muchos "detalles" que opacan la estancia por estos días en este lugar, primeramente sólo funciona el buffet y un snack bar, todos los restaurantes e incluso el ranchon permanecen cerrados, la razón se dice ser la Covid, pero como mismo funciona el buffet con todas las medidas sanitarias también lo pueden hacer estos lugares, además, la comida muy sabrosa pero no había ninguna variedad, muy repetitivo el menú. A pesar de que aclaramos que íbamos de luna de miel, solo tuvieron la atención de extendernos el checkout hasta las 4 pm, nunca nos hicieron la habitación con adornos ni nada, era como si hubiésemos ido a pasar nuestras vacaciones y nada más, incluso, nos dijeron que antes se hacían esas cosas pero por la Covid se dejo de hacer, no entiendo por qué una pandemia impide hacer unos simples adornos con las toallas o algo similar, que te hagan vivir una estancia inolvidable. Eso sí, todo el personal del buffet y los bares y los de la animación eran muy atentos, carismáticos, por esa parte si le doy mis felicitaciones y que sigan así. De manera general la pasamos bien, pero creo que la razón fue que estábamos disfrutando de nuestra luna de miel y no queríamos que nada impidiera que fuera maravillosa esa experiencia única en la vida, porque hay muchas cosas por arreglar y que necesitan ser atendidas con urgencia, más cuando los precios no han cambiado y los servicios prestados son pocos.
starstarstar Frank Ernesto Delgado Miranda
buen lugar. muy buena atención. son los mismos que el Barceló solymar. muy buenas las habitaciones y los restaurantes son excelentes
starstarstarstarstar Pedro Mujica
Buenas instalaciones y buen servicio. Pasamos la tormenta Laura en el hotel y tanto la seguridad para el ciclon como las medidas contra el covid19 fueron muy buenas. Nos sentimos bien tratados, protegidos y seguros. Regresaremos por su trato afable.
starstarstarstarstar Marco Sull
Buen servicio y trato por todo el personal. Una buena opción para desconectar del covid. Nos hemos sentido muy bien atendidos y seguros en todo momento.
starstarstarstarstar Giuseppe El cubano
Escogimos este hotel de luna de miel en medio de esta pandemia y no m arrepiento en lo absoluto. Fuimos con miedo pero de verdad pasamos unos días increíbles. Todo el personal tan atento, la comida deliciosa, la limpieza en la habitación. Reconocer el trabajo duro del personal de la cafetería 24/7 gracias q todos en verdad. Equipo Barceló los volvería a elegir...gracias miles.
starstarstarstarstar Lisandra Paniagua
The beach is beautiful! The pool was big (just not warm) you're also welcome to use the facility from the sister hotel next door. Only thing I didn't like is that you had to make reservations for all the restaurants (except buffet) between 9-4 everyday and they won't let you in even if they're not full. It's so close to town as well...walking distance to a lot of shops and restaurants. They had daily/nightly entertainment and staff was friendly. Rooms are a little run down but we didn't stay in the room much since we were always by the pool or beach.
starstarstarstar Monique Austria
This is our first time to this resort. We liked it was close to town...we could walk to bank and any other shops in that area. Overall pleasant experience...our room was always clean, maid always had a surprise for us! Food was good...just first few days red wine was scarce but eventually got some.
starstarstarstar Lori Facchinato
Hotel com ótima localizaçao, quartos amplos com varanda, piscina maravilhosa, hotel com ótimos profissionais e ambiente muito agradável. Atendimiento muito bom, vale súper a pena! Amei cuba!
starstarstarstarstar Margarida Freitas
É um bom hotel para famílias na praia de Varadero. Perto de todos os locais de interesse.
starstarstarstarstar Zirilo Sanchez
Limpeza zero Simpatia zero Este hotel nem condições pra estar aberto tem !
star Carla Gomes
Alguém tem o email do hotel, para poder fazer as reservas?
star Geral - Dagal Group, Lda
Totalmente exedio mis expectativas, después de leer varios comentarios esperaba un servicio pésimo pero no fue así,las habitaciones son bastante grandes, el servicio de limpieza podría mejorar al menos en cambiar las toallas, mi familia y yo pasamos 5 días,el buffet está bastante grande y supera a otros hoteles en el área, la piscina está bastante buena, la playa excelente,servicio de carpeta ( Front Desk) es súper,cualquier problema que tengas lo resuelves al instante, bebidas alcohólicas y café son excelentes, ( aunque deberían poner 2 personas para no hacer tanta cola al menos en horarios pico) El show de entretenimiento está bastante bueno y ameno, si piensas pasar el día (pase-dia) es 35 cuc por persona y 17.50 por niño hasta 12 años, definitivamente pasamos unos días estupendos y me gustaría ir de nuevo. Muchas gracias a todos en especial a Rodney en carpeta por las atenciones brindadas
starstarstarstarstar Carlos A. fernandez
Nice place, walking distance to many bars, restaurants and shopping. Great beach location, food is okay for Cuba. Rooms are nice and clean, staff was always happy to make my stay enjoyable.
starstarstarstar Dean Gustafson
Very good location but a very old resort. Food was so bad but I expected that. 3 star hotel overall.
starstarstar Mo Shoblaq
Beach was great, drinks were strong and the coffee was surprisingly excellent. Security and lifeguards on the beach were friendly and helpful. It is cuba so don't expect food to be good, pack some peanut butter, crackers and actual butter and you'll be good to go. Bring some salt and pepper packets and maybe a box of granola bars for when you're out and about. I really didn't like the cheese but the pasta bar was actually decent! We brought gifts for the staff which we gave out alongside tips. Be nice to them, they do work hard and remember language barriers. I went in September and it did lack some entertainment but the pool was the cleanest out of the other resorts and the staff the friendliest. Don't be afraid to leave the resort, the Beatles bar down the street is fun and there's little markets around to go shop at. The atmosphere is welcoming and busy, but if you take a walk down to the beach it changes to calm and relaxing.
starstarstarstar Ceyara Adams
The room was nice. Spacious, modern, sunny, good view. The bed was great, huge, good mattress. The reception is always very busy, though they are helpful and polite. Cleanliness is NOT okay. They wouldn't change our towels. Even when we left them laying on the floor to be changed, they just picked them up and put them back to place!!!! The first 3 days we had only body towels and none for the face/hair. One day I picked them up and went looking for the maids to have them changed and they did have any to give me. Had to wait until later in order to shower!!! They wouldn't replenish the basket with necessary things (soap, tissues etc). The towels meant for pool/beach were not changed either. You would have to go look for your room maid (you actually have to search in the building to find her) so that she would give you fresh ones!!!The food sucks. It really sucks!!! There is a huge buffet with anything u can imagine and everything tastes bad. Only the fruit is okay. There's also cockroaches - in the buffet area!!!
star Vivian Livaditou
It has a great gastronomic offer.
The drink is of good quality.
The rooms are big and clean.
The beach is incredible.
It is close to the Havana Club and the beetles
starstarstarstarstar mellissa pringls
Nice resort! Good value for money. The rooms were humid and air conditioner didnt take away the humidity. But overall great value for a family vacation. People and food were great! Would go there again!
starstarstarstar Suzan Klindzic-Dovial
Place is getting old and tired very little maintenance updates. Elevators should be condemned. However staff are great🙂
starstar Rob
I stayed for 7 days at this amazing place, i got to tell the service is great, the staff is always smiling and ready to assist you. I really loved the beach, the most beautiful one i have ever seen. My room was spectacular, with a nice view to the ocean and always clean, these people really care of the details. Food was excellent at every single restaurant, I had such an amazing time that i'm already planning to go back withing 3 months.
starstarstarstarstar elpidio vuelo
We really enjoyed our stay! Room was big and had everything we needed, giant pool, very close to the beach as well. 3 buffet meals a day, with wide variety of dishes.
starstarstarstarstar Yuval SV
Great hospitality from an amazing staff. The food here is also great and it’s the perfect place for relaxation and peace! ✌🏽👏
starstarstarstarstar Keeran Krishna
Our stay in this beach resort was quite pleasant. Everything was included in our package so there was no issue checking in and out. Staff was help and friendly. Room was quite reasonable in size but was bit worn out like everything else in Cuba. However it was clean, house keeping showed up every morning during our stay.Barcelo has 2 resorts attached to each other you can have your meal at any of those places which was great option in case on of the resort is full of people. Food was just reasonable enough. Nothing out of this world but they did have quite few items to choose from in each meal.I think the highlight of our stay was the beach area. it was clean, safe and absolutely stunning.
starstarstarstar Muhammad Osman
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