Very clean. Restaurant experience wasn't the best. If they can't do better, they should remain closed.
starstarstarstar Verified Hotel Guest
Toilet was broken,we told them to change the room instead they send some one to repair the toilet even after they repair it was making loud water noise all night ,also the air conditioning unit was very loud because of these things we couldn't slee
star Verified Hotel Guest
We were not notified the restaurant would not be open during our stay. The garbage in the Fitness Center was not taken thrown out in the 3 day I was in the Fitness Center. The shower handle was extremely difficult to operate. Maintenance was going to return to our room on the 2nd day to fix the handle. He never came back. The toilet constantly ran and kept us up at night. We were also not notified upon check-in to request towels during our stay. We had to call late on the 2nd night for towels
starstarstar Verified Hotel Guest
Cleanliness No
starstarstarstarstar Verified Hotel Guest
Very nice large room No
starstarstarstarstar Anna
Pet friendly!! Great location, free parking, easy to social distance from other guests due to low occupancy. I felt that some high touch surfaces could have been more frequently sanitized given the ongoing pandemic. This includes the in-room TV remote, hair dryer, and trash cans along with the elevator buttons.
starstarstarstar Verified Hotel Guest
Nice rooms, comfy beds, accommodating staff.
starstarstarstarstar Verified Hotel Guest
The location was very good and it was pet friendly which was very helpful for our travels. The room seemed to have been cleaned, however the trash can had trash in it and trash in the drawers. Some rooms had cleanliness seals on the doors which Hilton appears to be doing given the current health crisis...however our room did not have this.
starstarstarstar Verified Hotel Guest
Nice outside Staff didn't care, phone in room didn't work.
starstarstar Verified Hotel Guest
Convenience, pool and gym Coffee machine in lobby was not working
starstarstarstar Verified Hotel Guest
Staff was great, even helped me w getting into the pool area which had a stuck door. I live in N. Virginia and came down to relax and get some much needed rest. Unfortunately, that ended when the lawn mowers kicked in at 9 am right outside my window. Lasted until 11:30. I would suggest scheduling landscaping a little later in the day
starstarstarstar Gregory
Location was great. It was near the main roadway and within 15 minutes of most things in the area. Staff was helpful, especially with room issues one of the elevators was broken. the thermostat in our original room was broken. housekeeping was inconsistent. the never showed up after our first night and after our second night they were knocking on doors before 9 AM and never came back.
starstarstar Verified Hotel Guest
I enjoyed everything about it. The room was what was expected and these days that's rare. FREE INTERNET FOR ALL....seriously - it's 2020. Good Free Internet.
starstarstarstarstar Randal
It was hosting my continuing legal education class so very convenient obviously Their price gouging was unacceptable. Booked through the website for my continuing legal education class the cost was $--- plus tax. Online for regular customers it was $-- plus tax. I booked it the day before for $-- plus tax. I am notifyi
starstarstarstarstar Verified Hotel Guest
Nothing special This hotel is very dated and could use a total renovation for top level appeal.
starstarstar Verified Hotel Guest
Location and most of the staff was exceptional. I fell in their parking lot and the receptionist changed my room, so that I wouldn't have to walk as far. I fell in their parking lot, and although most of the staff were very kind and compassionate, I felt like the manager was just in cya mode. The parking lot is on a slant and difficult to manage.
starstarstarstar Verified Hotel Guest
The on-site bar and restaurant, the fitness center, the wifi that wasn't too slow, and the 24/7 pool
starstarstarstarstar Verified Hotel Guest
location entry area has been renovated and is nice and fresh. the room was dated and dirty - especially the shower.
starstar Kimberly
Close to where I neede to be The smoke alarm went off while showering, as there was no exhaust fan in bathroom. Front desk had no remedy. Biggest problem was TUB DRAINAGE, actually lack OF The tub barely drained during my shower and for about 6 hours. I stood in about 21/2 of water
starstarstar Linda
Very clean and comfy bed. No
starstarstarstarstar Amy
The comfort of the bed I called at 4pm to confirm a crib for our baby which they confirmed would be in the room. We arrived to a room at 60 degrees which made our baby shiver for an hour at 11:30pm. Then found out they had thrown all cribs away and did not have any
star Verified Hotel Guest
Beautiful setting; friendly staff; nice accommodations Lack of hot water
starstarstarstarstar Carol
My dog was allowed. We checked in at 4pm and was told no dog-friendly rooms were ready, and that it would take an hour. The desk clerk did offer us free drinks and appetizers, Room was still not ready at 5. My dog started barking, and there was suddenly a room available.
starstarstar Verified Hotel Guest
The location and it was beautiful! The room was very big too. Older, but it was fine.
starstarstarstarstar Heather
Checking out Room was never clean. Trash from previous guest in room for 3 days
star Verified Hotel Guest
Nice, clean hotel, w/ friendly & helpful staff & excellent amenities. Quiet, even on the pet floor! Will definitely come again. An exhaust fan in the bathroom would've been nice, as would a microwave in the room. Otherwise, no complaints at all!
starstarstarstarstar Steven
Pool and Whirlpool were good. Room AC didn't work. Housekeeping ignored instructions to change stained linens, replaced 5 towels with 2 (for a family of 5). No free breakfast, expensive restaurant.
starstar Verified Hotel Guest
The hotel has been newly renovated and the staff were amazing. overall quality of the hotel was low. The room had bugs as in roaches and the ac in the room struggled to reduce the room temperature lower than 75 degrees
starstar Verified Hotel Guest
The lobby was nice and clean. There was black mold around the window at the top. It was 78 degrees in the room when we got there. We turned it down to 68. It never got below 70.
starstar Verified Hotel Guest
Clean and great location Nothing
starstarstarstarstar Verified Hotel Guest
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