Excellent stay. The staff were amazing and welcoming, and their service was efficiently and kindly delivered from the very beginning of our stay. Breakfast options were endless and delicious, rooms were also amazing. Hotel was also very close to Haram. Would 100% recommend it, and hope to come back!
starstarstarstarstar maryam haq
Very good stay at this beautiful hotel. Room was clean. Beds were very comfortable. Staff was very helpful. Breakfast was decent. I would like to stay again In Sha Allah.
Attention Housekeeping/Plumbing Team- Washroom must be rust free. Some places were out of colors with rust. Shower mixer must be fixed before guests come in.
starstarstarstarstar Dewan Asif
We had an excellent stay. Amazing breakfast selection and 90% of the staff we came into contact with were helpful and genuinely caring and wanted to provide good customer service. The room was clean and the cleaners were responsive and always present on the floor should anything be needed. The reception staff were helpful despite a complication at check-in. The location was very good with a host of stores and a supermarket and food court accessible directly from the hotel. Lifts were never a problem. Will certainly stay at this hotel again in the future.
starstarstarstarstar R Syed
Hotel is very nice and location is great. Service is also good. The only negative is that they charge for breakfast even though you are paying top dollar. I would expect breakfast to be included an price to be little 30% less.
starstarstarstar Mohammad Wasif
I stayed one night so far out of 5 nights booked. Best staff ever, very very clean and nice decorations. Service is amazing. The location is perfect for visiting The Kaaba. Their breakfast is in high quality.
starstarstarstarstar ahmedco31
Exceptional service from the moment the family stepped in the hotel until departure. We always receive good service from Hilton hotels but this experience was exceptional and staff always ask for feedback for their service. The breakfast buffet was phenomenal. Good Job Hilton and Thank you for making our stay extra special.
starstarstarstarstar Abdulla Barahim
Newly built fantastic facility. The distance from Babe Fahd is incorrect. It is good over 500 meters walk to the central yard of the Mosque.
starstarstarstarstar Mohammad Sajjad Moghal
First of all the hotel is within 600meters of the grand mosque in Mecca thus making it possible to go for congregational prayers at a very good time. This is a gold standard accommodation in terms of finishing and facilities. The securities at the entrance are tourist friendly and willing to support you as you find your way into the building. There is a mall at the basement which is opened from 9.am to 12 midnight thus giving residents the privilege of shopping without any hassles. The building is wheelchair accessible at every point of entry. The toilets are equipped with sensors to automatically flush. There are automated air fresheners which dispenses as soon as you step out of the gents. There are escalators and elevators to move you within floors. The AC is too cold for a building that is supposedly in a desert 😀😀😀. The ambience is bespoke. The cleaning staff are always visible. I could give a blank cheque to spend a night in one of the suits.
starstarstarstarstar Muktar Abdullahi
Have stayed with family on three occasions and have found the hotel staff extremely courteous and polite. Rooms are of high standard, with clean bedding and all facilities provided. Breakfast has a vast variety of dishes and the waiting staff is so attentive. Wouldn’t dream of staying anywhere else in Makkah.
starstarstarstarstar Fatima Chaudhry
I had a relatively comfortable stay at the Hilton Suites during Hajj 2019. The hotel was pretty modern. The staff at the breakfast area were very kind and accommodating. However I found the beds to be a bit uncomfortable (they felt extremely firm and springy), and the food during breakfast and dinner to be pretty flavorless. I also didn’t feel much of a homey vibe from the hotel, instead it felt pretty commercialized, and that detracted from my overall experience at Hajj.
starstarstar Mohammad Ali Naqvi
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