The staff and quality of the hotel lobby, restaurant, pool, and suite saved our anniversary from a total disaster. After a terrible experience at our first hotel, the Thompson was a breath of fresh air that allowed us to finally relax. We enjoyed brunch at the restaurant, pool side city views in the afternoon, an amazing suite complete with every conceivable modern luxury, and two in room meals that came under 30 mins of order.Every person we interacted with was kind,inviting, and helpful. An unforgettable experience worth revisiting over and over!
starstarstarstarstar Ena Dodski
The staff and quality of the hotel lobby, restaurant, pool, and suite saved our anniversary from a total disaster. After a terrible experience at our first hotel, the Thompson was a breath of fresh air that allowed us to finally relax. We enjoyed brunch at the restaurant, pool side city views in the afternoon, an amazing suite complete with every conceivable modern luxury, and two in room meals that came under 30 mins of order.Every person we interacted with was kind,inviting, and helpful. An unforgettable experience worth revisiting over and over!
starstarstarstarstar Ena Dodski
The staff and quality of the hotel lobby, restaurant, pool, and suite saved our anniversary from a total disaster. After a terrible experience at our first hotel, the Thompson was a breath of fresh air that allowed us to finally relax. We enjoyed brunch at the restaurant, pool side city views in the afternoon, an amazing suite complete with every conceivable modern luxury, and two in room meals that came under 30 mins of order.Every person we interacted with was kind,inviting, and helpful. An unforgettable experience worth revisiting over and over!
starstarstarstarstar Ena Dodski
Thompson Terrific! O Thompson San Antonio é 150% um hotel 5 estrelas. Decoração requintada. Layout lindo. Cama incrivelmente confortável. Banheiro super limpo e espaçoso. Um restaurante extraordinário na cobertura. A piscina está fora deste mundo ... mas a chuva disse o contrário para minha endulgência. Significa simplesmente que estarei de volta em cerca de um mês ou dois para dar um mergulho! Obrigado Thompson por uma estadia maravilhosa de 8 a 11 de julho de 2021!
starstarstarstarstar Brandi Hamilton
Thompson Terrific! The Thompson San Antonio is 150% a 5-Star Hotel. Exquisite decor. Gorgeous layout. Incredibly comfy bed. Super clean and spacious bathroom. An extraordinary rooftop restaurant. The pool is out of this world…but the rain said otherwise for my endulgence. It simply means I’ll be back in about a month or two to take a dip! Thank you Thompson for a wonderful stay July 8-11, 2021!
starstarstarstarstar Brandi Hamilton
Eu amei esse hotel! As comodidades foram surpreendentes. O serviço de quarto para comida foi maravilhoso. A piscina era como um hotel resort. Muito moderno! A melhor parte foi o atendimento ao cliente desde a recepção até os manobristas.
starstarstarstarstar Melissa Williams
¡Me encantó este hotel! Las comodidades fueron increíbles. La comida del servicio de habitaciones era maravillosa. La piscina era como un hotel resort. ¡Muy moderno! La mejor parte fue el servicio al cliente desde la recepción hasta los aparcacoches.
starstarstarstarstar Melissa Williams
I loved this hotel! The amenities were amazing. The room service food was wonderful. The pool was like a resort hotel.Very modern!The best part was the customer service from the front desk to the valets.
starstarstarstarstar Melissa Williams
Fantastic hotel! Exceptionally clean, trendy design, and great front desk service. The food service / restaurant still has some operational wrinkles to iron out but the hotel more than made up for them. Will definitely be back.
starstarstarstarstar John Barnhardt
Meu novo hotel favorito no centro de San Antonio. Tudo. Eu quero dizer tudo. Foi cuidado e tudo o que precisávamos já estava na suíte. O serviço de quarto foi incrível e o bolo de cenoura ... fora deste mundo.
starstarstarstarstar John Hawkins
Mi nuevo hotel favorito en el centro de San Antonio. Todo. Me refiero a todo. Se encargó de todo lo que necesitábamos ya estaba en la suite. El servicio de habitaciones era increíble y el pastel de zanahoria ... fuera de este mundo.
starstarstarstarstar John Hawkins
My new favorite hotel in downtown San Antonio. Everything. I mean everything. Was taken care of and anything we needed was already in the suite. The room service was amazing and the carrot cake... out of this world.
starstarstarstarstar John Hawkins
Apesar de ser apenas um explorador, fui tratado como um globalista. Estive em alguns locais sofisticados do Marriott e me senti como se fosse apenas um produto para as franquias, por isso foi ótimo ver o Hyatt superar as expectativas. Luke, que trabalha no turno da noite, tinha uma personalidade maravilhosa e ofereceu ótimas recomendações para o menu do restaurante. O quarto era limpo e eu tive o luxo de check-out às 14h (embora provavelmente não fosse possível durante as reservas de quinta a domingo mais lotadas para sub-globalistas). As salas de conferências pareciam espaçosas e o ginásio tinha todos os novos equipamentos de treino precor (cerca de 100K em máquinas e equipamentos). Em cada andar havia uma máquina que distribuía água fria, em temperatura ambiente e com gás. Para uma propriedade 5 estrelas, é um ótimo negócio no início da semana. Você também pode conseguir 10 horas de estacionamento nas catracas do lado de fora do hotel ou pagar US $ 15 por 1 dia de estacionamento alguns quarteirões abaixo. 08/06/2021
starstarstarstarstar ItsPhD
Nós amamos nossa estadia no Thompson San Antonio. Ou o quarto era fantástico, com uma vista maravilhosa. A equipe foi incrivelmente amigável e nos cumprimentou pelo nome, lembrando quem éramos quando saímos do hotel. A piscina também era fantástica. Nós definitivamente ficaremos aqui novamente no futuro.
starstarstarstarstar Michael Randall
A pesar de ser solo un explorista, me trataron como un globalista. He estado en algunas ubicaciones exclusivas de Marriott y sentí que solo era un producto de las franquicias, por lo que fue genial ver a Hyatt ir más allá de las expectativas. Luke, que trabaja en su turno de noche, tenía una personalidad maravillosa y ofrecía excelentes recomendaciones de menú de restaurantes. La habitación estaba limpia y me permitieron el lujo de la salida a las 2 pm (aunque probablemente no sería posible durante las reservas más concurridas de jueves a domingo para sub globalistas). Las salas de conferencias se veían espaciosas y el gimnasio tenía todos los equipos de entrenamiento precor nuevos (alrededor de 100K en máquinas y equipo). En cada piso había una máquina que dispensaba agua fría, a temperatura ambiente y con gas. Para una propiedad de 5 estrellas, es una gran oferta al principio de la semana. También puede obtener 10 horas de estacionamiento en los torniquetes fuera del hotel o pagar $ 15 por 1 día de estacionamiento unas cuadras más abajo. 08/06/2021
starstarstarstarstar ItsPhD
Nos encantó nuestra estancia en el Thompson San Antonio. O la habitación era fantástica con una vista maravillosa. El personal era increíblemente amable y nos saludaba por nuestro nombre, recordando quiénes éramos cuando llegábamos y salíamos del hotel. La piscina también era fantástica. No cabe duda de que nos volveremos a alojar aquí en el futuro.
starstarstarstarstar Michael Randall
We loved our stay at the Thompson San Antonio. Or room was fantastic with a wonderful view. The staff was amazingly friendly and would greet us by name, remembering who we were as we came and left the hotel. The pool was fantastic as well. We will definitely be staying here again in the future.
starstarstarstarstar Michael Randall
Despite being only an explorist, I was treated like a globalist. I've been to some upscale Marriott locations and felt as though I was only a product for the franchises, so it was great to see Hyatt go above and beyond expectations. Luke who works their graveyard shift had a wonderful personality and offered great restaurant menu recommendations. The room was clean and I was afforded the luxury of 2pm checkout (although it would likely not be possible during more crowded Thursday - Sunday bookings for sub globalists). The Conference rooms looked spacious and the gym had all new precor workout equipment (about 100K in machines and gear). On each floor their was a machine that dispensed cold, room temperature and sparkling water. For a 5 star property it's a great deal early on in the week. You can also get 10 hours of parking on the turnstiles outside the hotel or pay $15 for 1 day parking a few blocks down. 06/08/2021
starstarstarstarstar ItsPhD
My husband and I stayed here for my birthday and I cannot say enough great things about the staff and experience. The rooms are immaculate, location perfect and restaurants SUPERB. Janie, their housekeeping manager, went above and beyond to help answer room questions I had and was so very gracious. Again... I cannot recommend this hotel enough. A++
starstarstarstarstar A H
My husband and I stayed for our eighth year anniversary. I was very impressed with this place. It’s was a very beautiful clean place. The staff were very friendly and greeted you every time I you walked by. The concierge brought up a bottle of champagne to our room with a sweet message for our anniversary. I loved it!
We visited the pool, it was definitely a vibe there. I liked that some of the staff such as Crystal & another young lady were very friendly and just got to know you just a little other then serving you. There was a DJ at pool which we liked, not all my choice of music, but still very fun and still able to relax at the same time. When you go to a pool you don’t ever really see a DJ so it was definitely a different atmosphere, but in a great way to bring out the place & get all the guest all socializing.
starstarstarstarstar Ronesha Wilson
Absolutely immaculate hotel and incredible, welcoming staff that treat you like gold. Prices were extremely reasonable, we called the hotel directly. The room was perfect. It had a ‘brand-new’ clean feeling, gorgeous, quiet, perfect air temperature - we had an amazing sleep. Has a great restaurant on site as well. There is nowhere better to stay. Hands down five star ⭐️ ⭐️⭐️⭐️⭐️Experience- will be coming back!
starstarstarstarstar Veronika Soucek
My husband and I spent the weekend here, and absolutely loved it. The hotel is beautiful. The staff are very professional and the service is impeccable. We felt like royalty from the time we checked in till we checked out. We ordered room service several times (breakfast twice and dinner once) during our stay and we really enjoyed the service. Very nice. We even ordered Pizza-Hut and the hotel staff brought it to our room. Every need was met. We will definitely return. Thank you for such a lovely stay.
starstarstarstarstar Marty Bedwell
De longe o melhor e mais luxuoso hotel da cidade. Desde o momento da sua entrada até o check out o atendimento é impecável. O pessoal é super simpático e profissional. O próprio hotel é novo e tem uma vibração chique muito elegante. O Art Deco moderno é simplesmente incrível. Os quartos estão bem equipados com casas de banho espaçosas e luminosas. As cortinas blackout funcionam muito bem, e a TV permite o elenco Chrome. Os quartos contam com frigobar, o que é raro encontrar hoje em dia. Cada andar tem garrafas de água complementares, uma máquina de gelo, uma máquina de água com gás e maçãs. As janelas do chão ao teto oferecem vistas excelentes. O bar da cobertura é muito impressionante. Localizado no 20º andar, oferece uma vista linda do centro da cidade. A seleção de vinhos e licores são excepcionais. Para negócios ou lazer, recomendo este hotel. É o nosso novo hotel “go-too”.
starstarstarstarstar Benjamin Calderon
De lejos, el mejor y más lujoso hotel de la ciudad. Desde el momento en que entras y hasta el momento de la salida, el servicio es impecable. El personal es super amable y profesional. El hotel en sí es nuevo y tiene un ambiente chic muy elegante. El Art Deco moderno es simplemente asombroso. Las habitaciones están bien equipadas con baños amplios y luminosos. Las cortinas opacas funcionan muy bien y el televisor permite la transmisión de Chrome. Las habitaciones cuentan con minibar, algo poco común en la actualidad. Cada piso tiene botellas de agua complementarias, una máquina de hielo, una máquina de agua con gas y manzanas. Las ventanas del piso al techo ofrecen excelentes vistas. El bar de la azotea es muy impresionante. Ubicado en el piso 20, ofrece hermosas vistas del centro de la ciudad. La selección de vinos y licores es excepcional. Ya sea por negocios o por placer, recomiendo encarecidamente este hotel. Es nuestro nuevo hotel "go-too".
starstarstarstarstar Benjamin Calderon
By far the best and most luxurious hotel in the city.From the moment you walk in and until check out the service is impeccable.The staff is super friendly and professional.The hotel itself is new and has a very elegant chic vibe to it.The modern Art Deco is simply amazing.The rooms are well appointed with bright, spacious bathrooms.The blackout curtains work very well, and the TV allows for Chrome cast.The rooms come with a minibar, which is rare to find nowadays. Each floor has complementary bottles water, an ice machine, a still, sparkling water machine, and apples.The floor to ceiling windows offer excellent views.The rooftop bar is very impressive.Located on the 20th floor, it offers lovely views of downtown.The selection of wine and liquor are exceptional. For business or leisure I highly recommend this hotel.It is our new “go-too” hotel.
starstarstarstarstar Benjamin Calderon
Minha esposa e eu simplesmente amamos este hotel, o lugar estava imaculado, os funcionários foram além de amigável. Eles atenderam a todas as nossas necessidades e nos fizeram sentir bem-vindos e apreciados. A decoração e o tema geral eram muito agradáveis e bonitos, nosso quarto era literalmente igual à imagem online. Uma coisa que não posso enfatizar o suficiente é como o quarto estava limpo. Fizemos uma reserva no restaurante do hotel, Land Race. A comida era deliciosa e nosso garçom foi excepcional, eu recomendo quem está procurando uma escapadela romântica para reservar um quarto aqui. O ditado é verdadeiro: você recebe o que paga.
starstarstarstarstar Lizandro Rodriguez
A mi esposa y a mí nos encantó este hotel, el lugar estaba impecable, el personal de los huéspedes era más que amable. Atendieron a todas nuestras necesidades y nos hicieron sentir bienvenidos y apreciados. La decoración y el tema en general era muy agradable y hermosa, nuestra habitación era literalmente como la imagen en línea. Una cosa que no puedo enfatizar lo suficiente es lo limpia que estaba la habitación. Hicimos una reserva en el restaurante del hotel, Land Race. La comida era deliciosa y nuestro camarero era excepcional, recomiendo encarecidamente a cualquiera que esté buscando una escapada romántica que reserve una habitación aquí. El dicho es cierto, obtienes lo que pagas.
starstarstarstarstar Lizandro Rodriguez
My wife and I absolutely loved this hotel, the place was immaculate, the guest staff were beyond friendly. They attended to our every needs and made us feel welcome and appreciated. The decor and overall theme was very pleasant and beautiful, our room was literally just like the picture online. One thing I can’t stress enough is how clean the room was. We booked a reservation at the restaurant in the hotel, Land Race. The food was delicious and our waiter was exceptional, I highly recommended anyone who is looking for a romantic getaway to book a room here. The saying is true you get what you pay for.
starstarstarstarstar Lizandro Rodriguez
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