Very nice to stay with hot spring, food, sake and Japanese culture.
All staffs are fluent English speakers. They are well trained.
BUT, it is not comfortable place for handicap people or families who are with infants and toddlers. UNBELIEVABLY, NO ELEVATORS or ESCALATORS! The stairs are very sharp angles. My mom had challenge to go to room and hot spring bath where both are upstairs. In case of disasters, hard to escape from upstairs with handicap person or little kids.
starstarstarstar Keiko Schultz
Good experience, hotel staff's attention to detail is amazing! Loved it. Rooms are nice!
starstarstarstarstar Ben Lim
Very relax place with nice hot spring and great food.
starstarstarstarstar Marrisa Lin
Have an amazing 3 nights in Kai Alps. The On-air Onsen with apple helps me recover from riding at Hakuba. Both the breakfast and dinner served as traditional Japanese style by high quality. I will miss all things here, thank you all the staff here. Aligado !
starstarstarstarstar 比利白
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