It’s a great hotel. The employees are amazing with great service. We are right next to the lake. The location is a little far from the Kyoto Shrines. If you have a car it’s about an hour drive to the main attractions.
When we checked out there were more charges we did not expect. Still like the hotel, just beware of the price.
starstarstarstar Kawaii Arcade Masters!
Great service, great location.
We stayed a room on 9th floor, which had private hot spring bath in it.
The room, it had 2 double beds and one extra single bed, was big enough for our family of four and the view from that room might be one the best angles of the Lake Biwa.
We’ve just checked out though, I really wanna come back soon later….
starstarstarstarstar 岡野崇
We were there for two nights stay during the Japanese long weekend (GW). Therefore, we also expected the crowded. So that to be fair, my review will ignore how inconvenience when too many peoples travel at the hotel.
The checkin and checkout were smooth, the lobby are large. The room was as we expected, it nice as much as standard of Marriott Hotel. The bath room was a little bit sad as it not separated with toilet (well, most of Marriott Hotel does this layout). Also, the twin bed cannot easily put it together due to the build-in equipment in the middle of the bed. Therefore, if you come with a kid, you should expected to stay with other type of room. Overall, the room facilities are OK for us. We have an opportunities to use the kid room, but the room was a little bit small, e.g., only one family would enjoy at the time, and there was outdate (the room a little bit dirty at somepoint).
My main concerns and come to my 2-stars score are the *parking*. First, the parking is not enough for the customers, yet they has a remote parking, but that is too far from the building + when it raining, there is no way that you can avoid the rain. Since the hotel is closed to a lake, it is also expected windy at somepoint. Second, the parking size per car (the width of parking slot) is too small. Say, if your car is Minivan, and your next left and right car is bigger, there is no way that the car next to you (or your car) can open the door. ** Regarding to this, our car door was hit by the next car door **. Sadly, the hotel does not help you with this, and you have to make the appointment with Police to handle the case. In our case, we just left it as we do not have much time to comeback to Shiga again to talk with Police, and we will never know that the parking camera can see something that helpful for us. That sad. Finally, there also sport area behind the hotel, in which everyone can park at the hotel and use that facilities! So, I feel unsafe for my car when park at the hotel. Again, this is Marriott hotel.
I would expect the Marriott make something better with the entrance, parking equipment, and it security.
Yet, we will not comeback to this Marriott Hotel Lake Biwako again even the room was nice, and we pretty much love the brand (and it is not far from our place).
starstar Parinya Punpongsanon
Location, location, location - the property is situated with beautiful views of Lake Biwa. From the outside the property does look a bit dated and old but the rooms have been renovated. The restaurant on the 12th floor has very good meals served fresh. Overall, it’s not to the standard of a typical Marriott property as far as curb appeal and comfort. It feels a bit sterile with not a lot of warmth.
starstarstar Annie Sobol
Don’t get fooled by the outside looks of the Hotel, ones you arrive you will be positive surprised by a fully newly renovated Hotel, friendly staff and good food. Nice large Rooms new bathrooms with all the amenities and a private Onsen built in your Shower in some premium room, and others have it near the Window. All rooms nicely done to international standards. Staff is friendly and most speak English. Have sports facilities attached to the hotel, so plenty of things to do. Also have bike rental shop, swimming pool. Can only recommend
starstarstarstarstar Peter
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