Caro e longe do centro. Apartamento superior é muito bom mas necessita de uma atualização.
starstarstar P Mendes
Fiquei um pouco desapontado com uma pequena distração de um funcionário. O hotel não é espectacular, mas serve muito bem que quer estar entre o centro se Amsterdam e a zona dos museus. A voltar
starstarstar Miguel Mesquitela
O atendimento e simpatia de quem me fez o check in as 24h não foi de todo o melhor. O pequeno almoço já peca em algumas coisas, por exemplo a salada de frutas notava-se pouco fresca e com frutas já passadas.
starstarstar Rafael Sequeira
Hotel confortável, localização razoável, bom café da manhã, restaurante e atendimento ruim.
starstarstar João Simone
Estrutura perfeita. O conjunto das obras é incrível. Ótimo restaurante. Direcionamento para crianças também.
starstarstarstarstar Guilherme Lima
Hotel c preço bom. Bem localizado.Ótimo café da manhã.
starstarstarstarstar Maria Helena
Hotel excelente. Funcionários simpáticos e prestativos. O tamanho dos quartos são ótimos.
starstarstarstarstar Michelly Almeida Garcia
Great location and easy to get around. Close to so many fun things to do. Hotel staff are attentive. Like the ice machine on each floor, so you do not have to venture to the bar. It overlooks the canal and fun to watch the boats go by. Would recommend!
starstarstarstarstar Beverly Allen
Great location, and they gave us a free upgrade to a bigger room with a canal view when we checked in. Breakfast is decent, and it’s quite close to everything
starstarstarstarstar Francois Jabbour
Hotel bien ubicado. Habitaciones amplias. Baño amplio aunque algo antiguo.Como pega, decir que el minibar está vacío sin ni siquiera una botella de agua (carísima por cierto en Ámsterdam).Lo mejor, la atención del personal.Sobre todo quiero destacar la atención y amabilidad de Teo, en el bar/restaurante del hotel con quien compartimos bromas y risas, pero manteniendo en todo momento su profesionalidad. Fue un viaje familiar de 8 personas y todos recordamos(y seguro que Teo también) los buenos ratos los tres días que cenamos allí.
starstarstar LmG
Me quede dos noches. Habitaciones amplias y el buffet está bien aunque algo pequeño. Buena ubicación
starstarstarstar Lucía García
I am in a wheelchair. I called directly the hotel to book a wheelchair accessible room. When I arrived , the elevator was not working well and the only room accessible was occupied!!!! So I had to manage in a very small bathroom with a bath and a toilet without bars. The next day, I got the room for disabled people. Yet I was very desapointed. The bathroom was large enough but the way the accessibility has been implemented is really not in line with standards and not acceptable for a 4 stars hotel. No bar on the wall near the toilet. If you need more detail. Just contact me. The other negative point is the lack of trading of the staff. The positive points are that the hotel is well located and very quiet.
starstar catherine mimeret
This hotel has some negative operational issues management needs to overcome. However, with that being said, the staff does an outstanding job to make your stay very worthwhile. Lourdes and Giada are to be highly commended for their professional and customer service-oriented manner. I have never been more impressed! They were faced with multiple issues outside of their control and yet remained focused on customer satisfaction as their top priority.
The booking reservation was completely incorrect, even though it was the hotel's own reservation team who assisted us. We were faced with two twin beds, when we booked a queen, a standard room when we booked a superior room, changing rooms 2 times/3 days in the process. Had it not been for this great front desk team, I would have rated this hotel much lower, but when you have hotel employees who go above and beyond to make things right, you don't find that everywhere. Our room was clean, comfortable and a nice finish to a rough start.
To the ladies in the breakfast area, job well done! Each day they made sure everything was in order and presented nicely.
Lastly, NH Hotels, you must do a better job with your reservation team so they do not misrepresent what the customer is purchasing. Secondly, keep the public restrooms clean! They were not well-maintained (trash cans overflowing).
starstarstarstar Tom Leovic
Stayed 4 nights in March. All you'd expect from a city 4* - quality service, clean rooms, relaxing lounge/lobby area with a bar.On arrival the receptionist noticed it was my birthday later in the week, that day when we came back to our room there was a note from the manager, some chocolates and a voucher for 2 drinks at the bar. Classy touch!Location wise, you might feel a little bit out of the centre of things if you don't like walking (you're a good 25 mins away from the central districts) but it was fine for us.If you enjoy food I'd recommend skipping breakfast at the hotel and crossing the canal into De Pijp - there's loads of little independents and we'd recommend Rainbowls the most.Last mention is for the room. We booked a 'superior room with a view' and what a view it was. On the 7th floor looking east through floor to ceiling windows really gave it a penthouse feel.
starstarstarstarstar Jon Jarvis
Hotel was nice. Location is great - close to subway, tram and bus stops. Within walking distance to the Museumplein. There is a small supermarket nearby and many different restaurants. The only thing that can be improved is the room interior. We got the premium room and everything was a little dated. Minifridge had was working well but had some broken parts on the exterior. Other than that the hotel is great value for the price :)
starstarstarstar Filip Mirazchiyski
Superb view from superior rooms over the canal! Very comfortable bed and chairs overlooking the city. We enjoyed the breakfast. I was catered for, needing gluten free diet. Dinner was very professionally made. Lovely wine selection. Helpful and friendly staff.
starstarstarstar Joanne Bottcher
Great Hotel location near the train station.Rooms were clean, well appointed and quiet.Staff is excellent and make sure you are happy. Room service was prompt and food was excellent.
starstarstarstarstar Tim Hahn
Excelente hotel! Ótima localizacao recepção e organizacao! Quarto ótimo, café da manha maravilhoso!
starstarstarstarstar Graziela Bueno
Excelente y muchas Gra IAS a Google Maps y Traductor me acompañaron todo el viaje, sin ellos me hubiera sido imposible
starstarstarstarstar Fabian Muhafara
La ubicacion muy buena .Las habitaciones amplias y buenas vistas.El personal de recepcion muy amable , atentos y muy serviciales.Reservamos 2 hab y por un error una de las hab no tenia el desayuno y lo solucionaron sin cobrarnosnada mas .
starstarstarstarstar Javier Placer Bejarano
Este hotel es la mejor opción si buscas calidad precio. Estamos encantados con las vistas frontales desde la habitación. Es la mejor manera de relajarse en una ciudad llena de sorpresas
starstarstarstarstar Rodrigo Íñiguez García
Bien situado aunque no tiene parking y el que el que hay pegado es extremadamente caro... 40 euros noche. Y el personal sobre todo de la parte de restauración no es especialmente amable, se nota que están bastante quemados y lo pagamos los clientes.
starstarstar Alicia Castaño
Warning! Be careful with the reservations of NH hotels. On the 29th of May I got a reservation in this Hotel. First of all the price was out of market 356.1€ per night a single room (bkf included) for a hotel that doesnt worth it, the only plus is the location as the status and standard of the building is medium-low. Apart of the price, once we arrived to the reception, they communicated us that they had a problem with the system and we didnt have the room. We found ourselves without place to stay at 1.00 am in the night in Amsterdam and they didnt do anything (literally). Of.course, if I had been the one cancelling the room in the last minute, they would have executed the guarantee, but being NH who cancelled they didnt take responsibility for nothing. I claimed the client services and I only got an email plenty of apologies, but disclaiming any responsibility as it had been a "technical problem". I was a regular client of NH hotels, but this.experience has changed my mind.Cuidado con las.reservas de NH Hoteles. El 29 de Mayo hice.una reserva para este hotel. En primer lugar, el precio estaba totalmente fuera de mercado (356.1€)por una habitacion individual, desayuno incluido por un hotel que esta bastante anticuado y que lo unico que tiene es la ubicacion. Aparte de el.precio, cuando llegamos al hotel no dijeron que por.un fallo tecnico, no teniamos habitacion, por lo que.nos encontramos a las 1.00 am, en Amsterdam sin sitio donde quedarnos y el.servicio del hotel no hizo absolutamente nada, mas que limitarse a decir que lo sentian, que habia.sido un fallo tecnico. Por supuesto, si hubiera sido yo el que hubiera cancelado a ultima hora, me hubieran ejecutado la garantia que habian pre-cargado a mi tarjeta, pero siendo NH el que lo hizo, declinaron toda responsabilidad. Puse una queja al servicio de atencion al cliente y me contestaron con un email plagado de disculpas, pero rechazando su responsabilidad. Era un cliente habitual de NH hoteles, pero despues de esto he cambiado de.opinion.
star Enrique Treviño
Podría parecer alejado del centro, pero la verdad es que está muy bien situado. Los museos y la estación de bus al aeropuerto están prácticamente al lado. Cercano también a una buena zona de cafeterías y restaurantes que desde recepción nos recomendaron. La limpieza e higiene muy correcta y la habitación sorprendentemente àmplia y luminosa. Muy confortable y accesible para la diversidad funcional, cosa que en el centro histórico és bastante difícil y más a ese precio tan razonable.
starstarstarstar Alex Lopez Vazquez
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