Hotel localizado num antigo edificio acastelado, a cerca de 20 km de Bergamo em plena Pianura Bergamasca (enorme planicie que se estendende da base dos Alpes para sul, a partir da cidade de Bérgamo). O hotel, embora interessante, tem algo de incaracteristico. Os quartos são sombrios, com wc a precisar de modernização e as ligações entre zonas são um pouco labirinticas. Tem um restaurante interessante, mas caro.
starstarstar Carlos Caetano
Longe de tudo, mas muito bom.
starstarstarstar Sergio
Cama extremamente desconfortável, o chuveiro parecia usá-lo levemente porque o seio parece uma lavadora de pressão com calcário em alguns jatos e consequentemente outros doem
starstar Michael Seminati
A estadia em flash, reservada no último segundo de carro, prometia bem. Após o check-in, o menino explica como chegar ao quarto, nos dizendo para pegar o elevador. Vamos lá e não funciona .. sem problemas subimos as escadas (começamos bem😅) chegamos ao chão… um cheiro de… (guardo os detalhes) quase nauseante🤮!Vamos para o quarto, cama dura como um bloco de concreto, ducha, preste atenção no jato de água porque ele vai torturar sua pele se for muito forte; Abro o frigobar, a vontade de beber se foi. Mas o que mais me irrita, e o principal motivo pelo qual dou apenas uma estrela, é o fato de ontem de manhã ter saído para trabalhar e pedido que o quarto fosse limpo. Eu havia deixado um remédio na cômoda da televisão e nunca mais o encontrei quando voltei. Não é tanto pelo remédio, mas ainda mais pelo gesto... Com o que custa eu esperava melhor ..
star Jessica Tombini
QUALIDADE dos produtos no restaurante excelente!O que deixa muito a desejar são os PREÇOS altíssimos e a baixa QUANTIDADE de alimentos.
starstarstarstar Mattia Altavilla
Foi bom porque o espaço ao ar livre e graças ao lindo dia fez com que as crianças se divertissem no lindo jardim acessível diretamente da mesa interna. Como de costume (neste caso foi uma comunhão) demora um pouco demais com os cursos, então eu removo uma estrela. No geral, gostamos muito da nossa estadia.
starstarstarstar Simone Andrioletti
Quarto um pouco pequeno (mesas nas proximidades) e se acontecer de você estar sob os tubos de ar quente, é muito quente. Serviço não o mais rápido, bons pratos. Recomendo a costelinha à milanesa com batata caseira e filé. Até os primeiros se defendem bem. Stephen
starstarstar Stefano Reduzzi
I spent 11 days at this hotel during my quarantine and it was an absolute nightmare. The receptionist Giovanni Foti, Katie and the manager were very condescending, rude, disrespectful and treated me like some animal. The hotel kept on threatening me and other covid patients with the police and "legal repercussions" if we leave even though we had the right to leave according to the Italian covid protocol. They constantly lied to us about the regulations and were mentally tormenting us while there. I am currently reporting this hotel but please BE WARNED since they will try to keep you in there for as long as they can so they can get more government money. I advise any past, current and future covid patients to get legal counsel, know your rights, and if needed take legal action against them.
star Magdalena Stawinski
Nesse verão, foi organizado um evento chamado coco, que consistiu na colaboração entre bares e restaurantes da região. Tudo parece perfeito, eles oferecem muitas mesas e você pode comer e beber de tudo. MAS ATENÇÃO PARA A CONTA. Aconteceu conosco várias vezes durante a noite para receber recibos, que também relataram os pedidos anteriores e os garçons insinuaram que não havíamos pago, isso se repetiu 4 vezes durante a noite. Cada vez tínhamos que provar tudo segurando o recibo anterior e discutindo com os garçons. Tenha cuidado porque não acho que seja um erro, mas uma estratégia sistemática. Também aconteceu com meus outros amigos em vários dias ...
star Simone Lisi
Precioso los jardines y la atención del personal es decente.
starstarstarstar Gabriel Alejandro Arias Caroca
Tal vez sea lo que Alitalia pensó pagar por cancelar el vuelo y alojar a todos los pasajeros. Una cena demasiado frugal casi de convento, un plato único pequeño acompañado de pan y agua. El desayuno fue peor.En vasos plásticos un téy un brioche por persona y eso sería.Nuestra habitación siendo de dos camas, con toallas y artículos de aseo para una persona. Para cerrar la cortina tuve que usar un alfiler de gancho que andaba trayendo. Ufff!
starstar Claudia Robles
Atención de primera... Buena la comida
starstarstarstarstar Ricardo Y
This 5 star Hotel is one of the most beautiful hotels I have visited!I give it highly possible 5 star for hospitality, generosity and kindness in their treatment to us as their guest when our delegation from @helensbeautycenter was visited @emmebiitalia for businessrelations.We was all very impressed of the luxury and clean rooms, good aircondition and all you can ask for in one place as paradise on earth❣Hope to come back soon and wish you all the best in the future❣
starstarstarstarstar Tord Sand
Never during my many years of travelling have I been treated as a second class tourist like in this place. We were 8 travellers that were affected from a flight cancellation and the airline company decided to put us into this hotel. We did not know where we would end up - due to a lack of communication from the airline company - until we got there. This place is not a natural choice for any traveller that 1.) does not have a car 2.) does not wish to opt for the cheapest hotel with no public access to Bergamo.
My biggest complaint goes to the hotel management which failed in treating us like valuable clients (and I have been working in the tourism industry for over 20 years). We were seated in the last corner of a banquet hall in the upper floor of the hotel, although the main restaurant, which is a quaint location, was empty. The food that was served was a complete deception. Never were we offered any à la carte options on our own expense.
Thumbs up to one of the servers who - on request - provided us with an espresso and allowed us to sit down in the main restaurant to drink it. Thumbs down to the restaurant manager who then asked us to leave to the bar (a tiny, shabby space with no staff), mentioning that we were not meant to sit in the restaurant. The latter was, as already mentioned, completely empty except one table.
On the next morning, we were served coffee in plastic cups plus a dry croissant in the same shabby bar. Again, the quaint restaurant space was empty and could easily have accommodated us - with no extra cost for the hotel management. We were all professional adults that just made the wrong airline choice and were treated like cheap second class travelers. A shame.
My only other positive feedback goes to the receptionist that served me some snacks with a drink in the afternoon as I was hungry, the restaurant was closed and the closest supermarket could not be reached on foot as the only highway leading to it does not have a sidewalk.
star Elisabeth Koch
Fue la pollita fina
starstarstarstarstar Adrian Baita
El hotel es bueno.Está muy apartado y es tranquilo las habitaciones ok.. Del servicio no opino mucho porque con la huelga de Ryanair nos ubicaron allí y tuvimos lo que habrá pagado la compañía. Tipo de Servicio de una estrella. Menú de una también .. El trato agradable.
starstarstar Olga Ganser
Location is ok, however if you fancy eating flies ( yes ) all on the breakfast and also plenty in the rooms ( Make sure you bring your bug spray ), you should be ok
starstar Mark Hargreaves
It looks awesome. A little bit creepy but awesome.Some artistic sculpture inside. Nice view outside. And what I love most is... smiles from every employee of this place.This would be my memorable moment in Italy.
starstarstarstarstar Wanchocke Tongpinyochai
Hotel rústico bastante tranquilo con habitaciones amplías y bonitas.
starstarstarstar Baita
Hotel 4 estrellas. Buen servicio
starstarstarstarstar Juan José Pacheco Toj
Location is nice and has a lot of space. But catering was not so good. At breakfast the Coffee machine didn't work well. At Lunch web got red wine served cold, the Lunch taken too much time, with the dessert It had been served dry wine instead of sweet.
starstarstar Alessandro Riccardi
We visited the place through a smartbox choice, during winter, to use the wellness structure present there. One night with breakfast included plus 2 hours on the wellness center.
PROS: Room and toilet were clean, people very polite and available, dinner at the restaurant had a good price.
CONS: the jacuzzi never heated up, so we couldn't even use it. From all the other "hot water" experiences, only the vapor sauna was properly working. Everything else was broken, no water running properly, etc. That was the main attraction and it was terrible.
Then, bathroom is cold most of the time.
Breakfast is enough. Not abundant, but enough.
The meat at the restaurant was of very poor quality and recklessly made. We tried the mixed grilled meat and I would not recommend.
To finish with, the booking of the transfer service had problems and we left almost one hour later then agreed.
There is no way it can be considered a 4 star.
starstar Luciano Coelho
Probado con la familia, muy acogedor y especial, visitado en Enero y nada de frío en las instalaciones. Volveremos.
starstarstarstarstar Manolo Espinosa
The Hotel is quite good and it offers a lot of space for professional Trainings, conference etc. The are where Hotel is located is not the best. At least there are more friendly places to have a walk outside the Hotel Park. The rooms are ok, but there are things to be considered, for example you can smell that there are horses somewhere near. The Hotel Staff is very friendly, the entire facility is nice and clean, Service is very good.
starstarstar Ioannis Giannakidis
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