Fantastic experience. We got upgraded to a bigger room since they were not too busy. Staff is super helpful, especially the animation team did a splendid job!
Great place to go with kids as well. Walking distance from beach, great food, and lovely and clean rooms. We visited in December, and the weather was great, up to 27’C one day.
Will definitely go back
starstarstarstarstar Jouke Viviers
Everything during our experience was excellent. From the room view and cleanliness everyday, the food in the restaurant and the pool side bar.
Staff were attentive, friendly and efficient in every part of the resort. Special shout out to the animation team around the pool. Very welcoming and friendly whilst leading activities daily around the pool.
Great laughs and great memories made. Thank you Agnes, Munsta, Michele and Ulrich! We’ll be back for sure! (Scott and Patricia)
starstarstarstarstar Conor McGowan
This hotel is as beautiful as the pictures suggest. We have loved our stay here this week. It is spotlessly clean, the staff are welcoming and attentive, the rooms are large and ours had a stunning view of the local beach. The food was plentiful and varied with lots of seating including an outside terrace with lovely views. There is plenty of space around both pools. My only regret is that the premium platinum club facilities were full when we arrived so we couldn’t upgrade… I will book this in advance next time! I cannot wait to return.
starstarstarstarstar Jo Shaw
Muito bem situado, mesmo em cima da praia! Praia pouco movimentada!
starstarstarstar João Dias
Tudo, mas mesmo tudo 5 estrelas!!!!
starstarstarstarstar Sonia Loureiro
Estive neste hotel, e não gostei dos funcionários, dão prioridade aos ingleses,. Fui mal tratada pela funcionária do bar, e depois de fazer queixa aos superior (o qual fui muito bem atendida), bloquearam omeu cartão de entrada e nesse mesmo dia não fizeram a cama nem limpeza. Só tenho a dizer por ultimo. NEM DE GRAÇA LÁ VOLTO.
star Paraíso Do Livro Alfarrabista
Me he alojado en régimen de todo incluido. Todo muy bien. Tuvieron el detalle ( junto con otrosmuchos) de dejarnos quedar hasta las cinco con la pulsera. Pudimos bañarnos en las duchas del gimnasio con toallas limpias. Personal muy amable y atentos. Gracias a todos
starstarstarstar Loli Ravelo
We are only home on Sunday from a brilliant week here. Its an amazing hotel. We enjoyed every minute. The staff were lovely and friendly. The place is spotless and is cleaned everyday night and day. Our room was spotless cleaned everyday. The entertainment staff are fantastic. They are there day and night. There was different entertainment every night. The food was good to we always found something. The front entrance is on a hill which is OK going down but a struggle back up but we found a back entrance which made it a lot easier. The only down side is we had a cockroach in our room one morning no big deal didn't stop us enjoying our holiday. I will definitely be back
starstarstarstarstar Valerie Patterson
The hotel is located near to the very nice beach, the building itself looks better in the inside and its worth its price. The room is comfy and always clean. The food is delicious, you can choose from a variety of options - even vegans don't need to worry if they have some specials. The Staff is very professional and always smiling ❤️. The atmosphere is just wonderful for holidays.
I also recommend the 'platinum' option as it indeed gives a lot of additions and high quality alcohols and food.
🌴🌞
starstarstarstarstar Anna Marona
We are only home on Sunday from a brilliant week here. Its an amazing hotel. We enjoyed every minute. The staff were lovely and friendly. The place is spotless and is cleaned everyday night and day. Our room was spotless cleaned everyday. The entertainment staff are fantastic. They are there day and night. There was different entertainment every night. The food was good to we always found something. The front entrance is on a hill which is OK going down but a struggle back up but we found a back entrance which made it a lot easier. The only down side is we had a cockroach in our room one morning no big deal didn't stop us enjoying our holiday. I will definitely be back
starstarstarstarstar Valerie Patterson
Fantástico hotel que supera las espectativas de un 4*. Es la tercera vez que estoy en él. En general no hay nada por lo que quejarse, la comida variada y bien elaborada, la limpieza espectacular, la atención de sus empleados es de lo mejor desde nuestra llegada a la recepción todos, pero Víctor es un profesional con una calidad como persona excepcional, en este hotel trabajan profesionales cualificados en cada departamento. La próxima semana vuelvo unos días y seguiré viniendo. Me encuentro como en mi casa.
starstarstarstarstar Max Garcia
Estuvimos alojados hace 5 años y en nuestra vuelta a Tenerife hemos repetido. Un hotel precioso, con buenas instalaciones, limpieza, unas vistas estupendas y un personal amabilísimo. Aún siendo agosto y teniendo máxima ocupación, sobre todo los días del puente, en ningún momento se sentimos aglomeración o bullicio pudiendo disfrutar perfectamente de las instalaciones. Han sido unas vacaciones de 10, nos ha dado mucha pena marcharnos del hotel y de la isla. Muchas gracias por todo.
starstarstarstarstar Eva
He estado alojado el pasado fin de semana y ha sido una gran experiencia.Desde la subdirectora que se preocupó y estuvo atenta desde el minuto 0 para que todo nos fuera perfecto,hasta la habitación,la comida,el ambiente...Todo perfecto, se nota la diferencia con otros hoteles y cruceros.Resaltar la zona platinum club,un picoteo delicioso con productos canarios,unas vistas y piscinas geniales,un servicio muy atento y lo que más valoro,mucha mucha tranquilidad para relajarse y desconectar, cosa que es bastante difícil de encontrar en un hotel con estos servicios,merece mucho la pena, sin duda volvere.
starstarstarstarstar Raul
Pros: Amazing hotel with cool jungle aesthetic and a great sea view room. Room was cleaned every day. A nice big selection of food and drinks to choose from.
Cons:
We purchased a package holiday through easy jet and paid £70 extra for the Plus which meant we got “Premium” drinks and 3 visits to the restaurants at the hotel which you had to make reservations for.
We arrived on the Monday and straight away on the Tuesday we tried to make the reservations at the restaurants but could only manage to book one out of the promised three.
When asking reception they couldn’t help us, we also asked what premium drinks meant and she didn’t know.
I think that if the restaurants get booked up quickly it would of been nice if we received a email before the holiday so we was able to book in advance. It was disappointing paying the extra and not receiving what was promised.
Maybe the restaurants should be open on more days to be able to cater for everyone, or get more tables or more staff.
starstarstarstar Paige Luckett
Un lugar precioso y confortable. El personal amable, agradable y muy atento. Un trato excepcional por parte de todo el personal del hotel, sin excepción. Un ambiente fabuloso para disfrutar en familia. Sin duda una gran recomendación. Espero poder volver pronto.
starstarstarstarstar Nieves Martinez
La atención del personal es de 10. Atención y amabilidad en todo momento. La comida muy bien en cantidad y calidad, aunque algo más de variedad no estaría mal. La única pega es la cantidad de gente y la poca educación de muchos de los visitantes que parecen creerse los dueños del hotel y se incumplen la mayoría de las normas del recinto, encima buscando discusiones innecesarias
starstarstarstar Diego Fernández
Hemos estado hospedados tres días, este fin de semana en la habitación 128, lo primero, es darle las gracias y agradecer a Inga el detalle qué ha tenido con nosotros. Maravilloso hotel, con unos jardines muy bien cuidados, mucha limpieza en todo el hotel, dónde todo está brillando. Nosotros lo hemos pasado genial, todo el personal muy amable y simpáticos, la comida exquisita y muy variada, las diferentes actividades y los espectáculos han estado muy bien. En definitiva, recomendable un 100%. Gracias a todo el personal por haber pasado unos días inolvidables.
starstarstarstarstar Carmelo Mon Rodriguez
Ha sido un hotel estupendo. La comida 10. Servicios de Piscina y atención muy buena. Habitación amplia y cómoda. Atención del personal exquisita. No tengo nada que decir malo, ha sido increíble.
starstarstarstarstar Tania García barroso
My family and I had a fantastic week here. The room was perfect for us, and had a great view of the sea from our balcony, overlooking the black sand of the nearby beach. We loved the food - lots of choice and the quality was very high. The evening entertainment was a highlight. Our six year old daughter loved the mini disco, the adults got super competitive at the quiz, and the shows were all amazing. The staff are a very talented and friendly group.
The pools were superb and there were plenty of loungers available. Really hope we get back here again soon!
starstarstarstarstar Graeme Sutherland
Excelente. Boa diversão óptima comida pessoal muito agradável acolhedor e profissional.
starstarstarstarstar João Amaro
This hotel was amazing!!! The lobby was stunning, the rooms were clean, and the food and entertainment was great. Special shout out for Manuel and Donna at the animation team, made the day fun and the wee one enjoyed kids club with Manuel 🇪🇸. The pool area was amazing, never had a problem grabbing a sun bed after breakfast, and the views from the rooms are amazing. Would not hesitate to come back here, thank you for an amazing week!!! Leon, Sophie and Freddie.Could easily keep writing more, this holiday was one of the best ⭐️ ⭐️⭐️⭐️⭐️
starstarstarstarstar Leon Cooper
We stayed at this lovely hotel for 7 nights from May 18, 2022 to May 25, 2022. The hotel is so beautiful, environment and all the staff are amazing. The food is delicious, especially the dinner. We had every single day something new for a dinner. The chefs cook so delicious food. Husband, daughter and I really enjoyed all the food in the hotel, especially the seafood. I could advise the chefs to try giving to the snack bar a bit more different choices in some days, as every day the same snacks were boring, but tasty. I would like to say special thanks to the entertainment staff, especially animator - Michele. He was the best guy in the hotel, he has a lot of energy, he always tried to make all the guests of the hotel happy and cheerful. He is amazing person as he can speak many different languages: French, English, Spanish. He is an amazing person at the hotel. Another lady animator, I think her name was Anna, she is also such a beautiful and nice girl that she pleased all the guests.We also want to say a special thank you to one of the receptionists, his name is Viktor, he is a wonderful person. He helped us a lot from the day we arrived. He always was very helpful and made smiles on our faces with his lovely jokes. All these days it seemed like all the staff were working 24/7. We felt sorry for all of them, as we believe that they also need to rest. But all the staff are still always helpful and happy. Many thanks to the cleaners, the lady who cleaned our room every single day, was doing her job perfectly. Unfortunately, we do not know her name. We can only make one complaint, unfortunately, we had to return home.😀 I would stay there forever, but we will definitely come back. Hope we can get back as soon as possible.
starstarstarstarstar Viktorija Cistiakova
A very beautiful hotel, rooms were decent and clean. The walls were a little thin. We had a noisy group of lads next door to us but we managed to swap rooms at reception. Staff were very friendly and accommodating. Pools were great and safe for the kids. For me, and this is only personal to me and my family, the food wasn't great, there were plenty of options but lacking in taste and very bland. However, I'd still come back and stay at this hotel as the positives by far, outweigh the negatives. Location is great for the local town and black sand beach. It's a 35 minute drive to the airport, 25 minutes to Siam park which is very recommended and good fun.
starstarstarstar Jon Fotis
I stayed in the hotel for 5 days and I hope to have the chance to get back soon! Was a lovely place, amazing sunsets every day, beautiful inside and outside, full of palm threes and flowers everywhere! The rooms were always clean and tidy, the food was good also, I just would have preferred a little bit more of variety during lunch. The best of the hotel was the animation team, they’re amazing! Even though it’s just 4 people in the team they work so much and make your holiday an holiday to remember! Everyday they do different activities for children and adults, in the night there’s the mini disco and always a different show for adults (once was Live Music ABBA, once some girls doing acrobatics leaving you speechless, once the show of the animation team that was definitely the best of them all!!). In general you can see how much effort they put in what they do and how much they love their job! Continue like this!!
starstarstarstarstar Biagio Castelli
O Hotel Landmar Playa La Arena é lindo! Todos os ambientes comuns são muito limpos e aconchegantes assim como os quartos. Todos com uma vista maravilhosa para o mar e para a Isla La Gomera. Tem três piscinas aquecidas incríveis, uma delas com borda infinita e jacuzzi que são de acesso exclusivo para clientes Platinum. A comida é muito boa e variada e tem diversas opções de restaurantes dentro do hotel. O staff émuito simpático e prestativo. Com certeza um lugar perfeito para passar umas férias românticas de casal, assim como férias familiares com as crianças, pois conta com entretenimento para todas as idades.
starstarstarstarstar Krisna Coutinho
Excelente localização e ótimos espaços de lazer. De destacar o serviço exclusivo para pulseiras platina que nos dão acessos a espaços únicos tais como a piscina infinita e o Jacuzzi exterior. Certamente voltaremos!
starstarstarstarstar Adriano Wolf
Hotel muito giro, boa localização e Staff 5 estrelas 😃 Excelente para famílias com crianças ou só adultos. Dispõe de zona exclusiva de adultos com piscina infinito de cortar a respiração 👌 Para repetir, sem dúvida.
starstarstarstarstar Andreas Sobral
O hotel surpreendeu-nos muito pela positiva, é enorme, tem uma vista sobre o mar espetacular, e tem vários espaços comuns, desde bares, esplanadas, diversas piscinas. O restaurante principal funciona como buffet com muita variedade e comida de qualidade. Além disso ainda tem outros restaurantes a la carte com espetáculos incluídos. Vale muito a pena aderir à pulseira platinum, para ter acesso à zona exclusiva para adultos, onde tem um jacuzzi fantástico com vista sobre o mar, com serviço de mesa de cocktails e petiscos! De salientar que nos sentimos sempre seguros, no que toca aos cuidados com o Covid 19, tem álcool gel em todo o lado para desinfectar as mãos, e toda a gente cumpre as regras utilizando máscara.
starstarstarstarstar Suse Mendes
Had a great a time a family of five adults in three rooms one for disabled guest which was lovely except for bathroom which needs refreshing , otherwise would be perfect. Reception staff needed chasing, we upgraded paid extra to apply on Monday but still chasing late Tuesday and no refund offered which for three rooms 240 Euros is a bit. No replacements added to trays in rooms . But a great holiday staff views and food all great
starstarstarstar Jacquelin Ann Longhurst
Needs some Love!
No staff at meal times to help find a seat or ask about the food on offer. 50% of the buffet has signs that are faded or in the wrong place. If you like to know what you're eating, you've no chance here. The new owners have a lot to upgrade but some quick wins could instantly improve the service and not let you feel like you're on your own.
starstar Kevin Ross
Fabulous hotel almost 5star. Xceptionally modern and clean. Maid service every day. Facilities very good. Food good and plentiful .only small disadvantage it is 1.5 hours from airport. I would stay here again.
starstarstarstar Ann Smyth
I had an amazing time with my partner here in 2016.
We went for the all inclusive package and we were very happy with the decision .
The room was very beautiful and clean with an amazing view.
The food was tasty and there was enough diversity to choose from.
Staff was always friendly and helpful.
We received a complementary champagne from the staff as it was my partner’s birthday on that time. That made our experience even better. A small gesture with a huge impact! Well done!
starstarstarstarstar Cristina Rosca
Top class hotel. No drunk laud messy people. Class service. Great for quick escapes. Basic room but all u need. Spectacular view from hotel swimming pool and balcony. Good food. Highly recommended. 😁
starstarstarstarstar adam adamz
Third visit. Everything still good but seemed to gear more towards trying to get you to sign up to the exclusive adults only section at €25 per person per day extra. Standards slipped slightly from last visit.
starstarstarstar Martin Hall
Lovely week here with the family. Rooms were nice and clean and the views from the balcony across the sea to La Gomera were fantastic. We even spotted some dolphins from there a couple of times. Food was generally good, with ample choice. Kids enjoyed the heated pool (depths 136cm) and there was plenty of space. Only a short walk to the beach and close to Los Gigantes if you fancy a whale watching trip. Overall very enjoyable. One suggestion for improvement would be to have designated smoking areas away from the pool. This was a bit unpleasant at times.
starstarstarstarstar G S
Amazing place. Well thought out. Very polite and helpful staff. Pool for adults is far away from screaming kids. Two top floors are adults only 😊. Beautiful views and delicious food. We had an amazing time here. I can recommend this place for everyone 😎👍😎
starstarstarstarstar Donald Alvarez
Great big hotel- clean, friendly staff, many things to do inside the complex. All rooms have a big balcony and two showers in the bathroom, big wardrobe and decent bed size. Many walking routes around the location.
Food is good, most dinner nights have different foods. Breakfast was pretty much the same foods but still many variety and selections. Restaurants around the hotel are good, visited Bombay Babu which was very good.
Beach is 5 minutes walking distance, each sun bed is 3 euro so would be worth taking a beach towel instead.
Overall, location of hotel is great, quiet place and less tourists. Would visit this hotel again.
starstarstarstarstar Keval V
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