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Courtyard by Marriott Vanderbilt-West End

1901 West End Avenue, Near Nashville Broadway, Nashville, Tennessee 37203, United States

Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
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Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End
Courtyard by Marriott Vanderbilt-West End

Nashville

Tive uma reunião de negócios, então vim de carro da Louisiana. O representante da recepção Mel foi rápido no local. Eu fazia perguntas, ela tinha as respostas. Check-in tão suave. Ela se certificou de que o quarto estava do seu agrado e deu uma ótima conversa. Precisamos de mais pessoas como Mel no negócio de atendimento ao cliente. Obrigado por tornar a minha estadia super acolhedora…. Atendimento ao cliente A1 e atitude super excepcional. Eu retornarei. Obrigado Mel

Victory HasWon

Had a business meeting so I drove up from Louisiana. The front desk rep Mel was prompt on site. I asked questions, she had the answers. Check in as so smooth. She made sure the room was to liking and gave great conversation. We need more people like Mel in the customer service business. Thank you for making my stay super welcoming …. A1 customer service and attitude super exceptional. I will be back. Thank you Mel

Victory HasWon

Este é um vencedor definitivo, o hotel não apenas localizado em uma ótima localização, parece incrível, é limpo e conta com algumas pessoas realmente ótimas. Minhas experiências de check-in e check-out foram de alto nível. Os quartos são confortáveis e tranquilos. Muitas toalhas e lençóis de qualidade nos quartos. Dois polegares para cima. Meu único comentário é o estacionamento com manobrista de US$ 43. Caso contrário, uma ótima estadia.

Damion Jackson

This is a definite winner, the hotel not only located in a great location it looks amazing it's clean and staffed with some really great people. My check in and out experiences were top notch. The rooms are comfortable and quiet. Plenty of quality towels and linen in the rooms. Two thumbs up. My only comment is the $43 valet only parking. Otherwise a great stay.

Damion Jackson

Boa sorte para entrar em contato com NINGUÉM se você precisar mudar sua estadia. Tivemos nosso quarto reservado pelo Hospital Infantil da Universidade local e quando os compromissos mudaram e precisávamos apenas de uma noite em vez de duas, ligamos para o hotel e acabamos sendo transferidos para um call center. A senhora não conseguia entender por que eu estava ligando e então me disse que nossa diária de uma noite seria o dobro do que a tarifa do quarto era antes. Expliquei que o hospital reservou o hotel e que tínhamos a tarifa que era porque era uma estadia médica, ela foi incrivelmente rude e disse que eu posso pagar o que ela disse que a tarifa era agora ou tentar encontrar outro lugar "Para ser doente em". Tentei entrar em contato com alguém no hotel real com absolutamente nenhuma sorte. Eu NUNCA vou reservar este hotel novamente.

Jennifer Zielke

Os quartos estão abaixo da média para esse preço que exijo melhor. Quarto nem sequer tinha um microondas teve que descer para a loja C. Chuveiro funcionou bem, mas a decoração do quarto era pobre. As pessoas, por outro lado, foram absolutamente excepcionais, não posso dizer o suficiente sobre o balcão de atendimento ou o manobrista que essas pessoas estão prontas e dispostas a ajudar. Localização é muito boa a uma curta distância de Vanderbilt e Belmont e muito perto da Broadway muitas oportunidades de comida e bebida. Realmente teria preferido que o café da manhã fosse aberto mais cedo, mas no final das contas fomos para outro lugar de qualquer maneira

Jared Smith

Good luck getting a hold of ANYONE if you need to change your stay. We had our room booked by the local University Children's Hospital and when the appointments changed and we only needed one night instead of two, we called the hotel and ended up being transferred to a call center. The lady couldn't understand why I was calling and then told me that our one night room rate would be double what the room rate was before. I explained that the hospital booked the hotel and that we had the rate that it was because it was a medical stay, she was incredibly rude and said I can either pay what she said the rate was now or try and find another place "To be sick at". I tried to contact someone at the actual hotel with absolutely no luck. I will NEVER book this hotel again.

Jennifer Zielke

Rooms are below average for this price point I demand better. Room didn't even have a microwave had to go downstairs to the C-store. Shower worked well but room decor was shabby. The people on the other hand have been absolutely exceptional can't say enough about service desk or the valet these people are ready and willing to help. Location is very good within walking distance of Vanderbilt and Belmont and really close to Broadway plenty of food and beverage opportunities. Really would have preferred for the breakfast to be open earlier but ultimately we went somewhere else anyway

Jared Smith

Quando cheguei, fui recebido por uma jovem simpática que não reconheceu meu status de "Lifetime Titanium" e também não me ofereceu o presente habitual de chegada. Embora possa parecer pequeno, eu me acostumei com as centenas de propriedades Marriott em que me hospedei, mostrando seu apreço pelas minhas mais de 1200 noites pagas em suas propriedades. Na ocasião, nenhuma oferta de presente de chegada aconteceu, e eu ignorei isso, pois sempre sou muito bem tratado pela equipe. No entanto, desta vez foi diferente. Originalmente, fui colocado em um quarto que cheirava a cinzeiro. Fui então transferido para um quarto para deficientes perto do elevador. Eu também pedi e me disseram que eles enviariam travesseiros extras. Isso nunca aconteceu. Como resultado de como as coisas estavam indo, decidi ir até a recepção e informá-los que não me ofereceram o presente de chegada e que eu queria que eles respeitassem a política para quando isso ocorresse. O gerente saiu para discutir o assunto e me disse que eu recebia pontos automaticamente. Eu disse a ele que não me ofereceram um presente e ele então argumentou que eu o recebi com os pontos. A questão e a política giram em torno da oferta de um brinde ou pontos com a decisão do cliente. O gerente se recusou a cumprir a política corporativa de remuneração quando isso ocorre. Ele debateu isso e, em seguida, presunçosamente afirmou que eu não ouvi a oferta quando fiz o check-in. Não tenho certeza de como ele sabia disso, já que ele não estava envolvido na conversa ou nas proximidades. Eu não gostei de ser demitido pelo gerente e sua falta de vontade de honrar as políticas da Marriott. Para mim, o maior problema foi como fui tratado por quem acredito ser o GM da propriedade.

Jeff DeYoung

Tive uma estadia muito agradável neste hotel. O quarto é muito confortável. Fica a uma curta distância do centro da cidade, mas longe o suficiente para evitar o barulho e poder descansar e trabalhar. Várias salas de estar permitem conhecer pessoas. há um centro esportivo bem equipado, uma piscina e até uma lavanderia para a família. A equipe é altamente profissional e calorosa. Do outro lado da rua um restaurante onde, fui para almoço e jantar .eu recomendo se você parar por Nashville.

Magda's French Corner

Os quartos eram padrão. Tínhamos reservado para 4 pessoas e eles nem nos deram 4 toalhas. Eu só não acho que estava à altura de outros com base em seu preço. Não há estacionamento lá, apenas com manobrista. São 40 dólares por noite. Quando chegamos, toda a frente do prédio tinha carros estacionados por toda parte onde você deveria parar, então não podíamos fisicamente puxar o carro para o hotel. Tivemos que encontrar um estacionamento que tivemos que pagar pela primeira noite no mesmo quarteirão. Eu ainda fui cobrado $ 40 por aquela primeira noite também. Recuperar o carro é muito fácil. Você só tem que enviar um texto. Mas eles terão seu carro bloqueado por outros carros que eles trazem. Portanto, antes de sair, você deve esperar que os outros hóspedes desçam do quarto do hotel para mover seus carros primeiro. Não é uma longa espera para isso, mas é inconveniente.Eu diria que 100% não reserve aqui se você planeja ter um carro com você. Caso contrário, tudo bem. A localização não é ruim, fica perto de alguns ótimos restaurantes/pubs.

Julia Lee

Las habitaciones eran estándar. Habíamos reservado para 4 personas y ni siquiera nos dieron 4 toallas. Simplemente no pensé que estuviera a la altura de otros en función de su precio. No hay estacionamiento allí, solo servicio de aparcacoches. Cuesta $40 la noche. Cuando llegamos, todo el frente del edificio tenía autos estacionados por todas partes donde se debe detener, por lo que en realidad no pudimos detener físicamente el automóvil hasta el hotel. Tuvimos que encontrar un estacionamiento que tuvimos que pagar la primera noche que está en la misma cuadra. Todavía me cobraron $ 40 por esa primera noche también. Sin embargo, recuperar su automóvil es bastante fácil. Solo tienes que enviar un mensaje de texto. Pero tendrán su auto bloqueado por otros autos que traigan. Entonces, antes de irse, debe esperar a que los otros huéspedes bajen de su habitación de hotel para mover sus autos primero. No es una espera larga para esto, pero es un inconveniente.Diría que 100% no reserve aquí si planea tener un automóvil con usted. De lo contrario, está bien. La ubicación no es mala, está cerca de algunos excelentes restaurantes/pubs.

Julia Lee

When I arrived, I was greeted by a nice young woman who didn't acknowledge my "Lifetime Titanium" status and also didn't offer me the usual arrival gift. While it may seem small, I've gotten used to the 100s of Marriott properties I've stayed at showing their appreciation for my 1200+ paid nights at their properties. On occasion no offer of an arrival gift has happened, and I've ignored it as I'm always treated so well by the staff. However, this time was different. I was originally put in a room that smelled like an ashtray. I was then moved to a handicap room close to the elevator. I also asked for and was told that they'd send up extra pillows. That never happened. As a result of how things were going, I decided to go to the front desk and let them know that I wasn't offered the arrival gift and that I wanted them to honor the policy for when that occurs. The manager came out to discuss the issue and told me that I received points automatically. I told him that I wasn't offered a gift and he then argued that I received it with the points. The issue and policy is around the offer of a gift or points with the customer deciding. The manager refused to honor the corporate policy for compensation when this occurs. He debated that and then smugly stated that I didn't hear the offer when checked in. I'm not sure how he knew that, since he wasn't involved in the conversation or in the vicinity. I didn't appreciate being dismissed by the manager and his unwillingness to honor Marriott policies. To me the larger issue was how I was treated by who I believe was the GM of the property.

Jeff DeYoung

The rooms were standard. We had booked for 4 guests and they didn't even give us 4 towels. I just didn't think it was up to par with others based on their price. There is no parking there, just valet only. It's $40 a night. When we arrived, the whole front of building had cars parked all over where you are to pull up so we actually couldn't physically pull up the car to the hotel. We had to find a parking lot that we had to pay for the first night that's on same block. I still got charged $40 for that first night too. Getting your car back is quite easy though. You just have to send a text. But they will have your car blocked in by other cars they bring out. So before you leave, you have to wait for the other guests to come down from their hotel room to move their cars first. It's not a long wait for this, but it is inconvenient. I'd say 100% do not book here if you plan to have a car with you. Otherwise it's okay. The location isn't bad it's close to a few great restaurant/pubs.

Julia Lee

I had a very pleasant stay at this hotel. The room is very comfortable. It is walking distance to downtown, but far enough to avoid the noise and be able to rest and work. Several living rooms allow to meet people. there are a well equipped sport center, a swimming pool, and even an Laundromat for family. The staff is highly professional and warm. Across the street a restaurant where, I went for lunch and dinner .I highly recommend it if you stop by Nashville.

Magda's French Corner

This is a Beautiful place with a lot of things to do ( they have a bar on the inside). The staff was friendly, from valet, front desk to the cleaning staff. Great location if you wanted to get out and see the sights or enjoy another establishment for dinner and drinks. Definitely a revisit. Thanks

Rena Carter

This is a great hotel close to Vanderbilt Medical Center. They are so kind to give a discount to the patients there. The manager is doing a great job keeping the rooms clean and sanitized. I appreciate all your help at a trying time for us.

Bryan Jon Miller

Very clean very comfortable and have starbucks coffee in lobby... Just wish the dinning room and bar was open. Thank you covid-19 😞

Doris Mullins

It's a rather nice hotel. The lobby is pretty nice and the rooms are really nice as well

Joseph Mother

Initial experience as a Marriott member with the man at the front desk making reservations and re checking our reservation. He was very rude three times in my interaction with him and not representative of Marriott employees. My wife is staying at the hotel for treatment with Vanderbilt and we are an older couple and taking a few minutes to answer our questions in a polite and professional way contributes to our well being and stay during this difficult time.

Dan Rowlands

This hotel gave a great discount to patients getting treatment at Vanderbilt University Hospital. Thank you so much for that, it was much appreciated. We were comfortable in the procedures the hotel had in place during this time of COVID. I observed that the general manager Jeff worked very hard. He worked as a jack of all trades due to the minimal staffing during this time. Thanks again for the clean, safe to stay and for the discount as I got as a Vanderbilt patient from out of town.

Bryan Jon Miller

Buenas instalaciones. Muy limpio y servicio amable

Rodrigo Longoria

Recomendado para un fin de semana

Félix Quinte

Buen servicio, amable empleados, y cuartos limpios

Otoniel Lopez

Buen lugar para hospedaje, el parqueo son 30 y el valet parking 32, recomiendo el valet por la conveniencia y el buen servicio

Rafael A. Toribio (Arquimedes)

Buena ubicación.

Anthony Phalen

Punti salienti

Good

Good for traveling with friends. Close to Starbucks. Fantastic service. Great location.

Close to restaurants and bars with nearby parking areas.

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1901 West End Avenue, Near Nashville Broadway, Nashville, Tennessee 37203, United States