Absolutely loved our stay at Dream Nashville! The decor is modern and beautiful. The staff was friendly. My favorite part is the back door of the hotel of their cafe leads to Printers Alley.
starstarstarstarstar Nunya Business
My husband and I came here for our honeymoon this past week and I can't say enough good things about this hotel. We stayed at the gold king room, and it is gorgeous. We both loved the bed too, we actually asked what the mattress was so we could look into getting one for our house.The staff was so friendly our whole trip, and the cafe was amazing. Again, great stay, would highly recommend!!
starstarstarstarstar Sarah Settles
The Dream Hotel Nashville is in an ideal location. The aesthetics of the hotel are superb. The individual rooms have very nice stylistic appointments and the overall vibe is an artsy throwback to the history of Printer’s Alley. The issue: I decided to add a second night to my stay due. I am a local that lives in downtown-however my lease is expiring and needed a place to crash before signing a new lease tomorrow. I originally booked on Hotels.com so it’s very understood that I would need to swipe my card to book for the new night. What’s not clear is why James/Jay decides to try and swipe my card for over $400.00. The rate was supposed to be $165.00. When I mentioned this, he instantly became argumentative and agitated. When I told him to return my card and I would go elsewhere, his first and ONLY concern was the fact he “couldn’t sell the room” because I had used it and that he would happily charge me $165.00 if I wanted to leave. I told him I would call headquarters, in which he agreed to the advertised rate of $165 and acted like he would get his GM, which he failed to do. I am a frequent traveler and very familiar with “incidentals, “however I have NEVER had any 5 star hotel attempt to charge me upwards of $125 per night for incidentals. Sure, for a 2 night stay $125 is acceptable but if a guest has not used the previous $125 (that is still held) what sense does it make to attempt to charge more than the advertised rate AND an additional $125 plus a higher rate. So, in summary, the hotel is nice, but my experience with James/Jay has overshadowed the entire stay, especially his condescending and argumentative nature. Maybe he should work in an area of the hotel where he receives no guest interaction because clearly he is severely lacking in communication and guest care. I will be following up with their corporate team since he purposely had no intention to bring his GM over to discuss.
star Research Research
I dont give many places 5 stars, but Dream totally deserves it. Friendly staff, comfy beds and the interior design is too cool. Definitely will come back.
starstarstarstarstar Heather
Definitely was not what we expected for our wedding night!! We stayed in , what we thought was the best room with a balcony, and apparently is 1200sqft. The room was actually two odd shaped rooms. The bedroom was so small, with a huge bed and couch. You had to shimmy around table to get to bed. None of the balcony doors locked. No valet. Pulled up and a guy can out and stood there, I asked if he was valet and he said we don’t have valet. Then proceeded to just stand inside. Made us park in a shady parking garage and walk through ally. For $900 (with fees and all the other stuff they add) would definitely stay somewhere else. Super disappointed
star Robin Frazier
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