Absolutely unacceptable! Within 5 seconds of walking into our room we found 2 cockroaches. After further inspection, we took a video of the roach to the front desk. All they offered was to cancel our reservation with no refund! So after driving 7 hours with a concert to get ready for we are now left to either lose out on the money we paid for this hotel or sleep with roaches! We asked to at least be moved to a higher floor so that less bugs may be there, but were only offered a smoking room with no refund or discount or anything! This is when things somehow got even worse! Multiple blood stains on the walls and curtains! Hair all over the bathroom floor and floor so sticky it makes noises when you walk. Missing air vent exposing EXTREME amounts of dust falling on us for us to breathe in. Window sill absolutely covered in cigarette debris and dead roaches. I have video and picture evidence of all of this. DO NOT STAY HERE!!! TERRIBLE and DISGUSTING conditions!!!
star Malibu Sue
What can I say. We asked for a non smoking room, found cigarette butts in the blankets and the room smelt putrid of cigarettes. The bathroom was disgusting and the walls have weird marks all over it not to mention the baby cockroaches infesting the bathroom and sink. I couldn't even shower in there even though I stayed for 3 nights. The night audit lady was absolutely useless and rude. There is homeless people roaming around the vehicles making it feel very uneasy to leave anything in your car at night. I could go on but to keep it simple it was the worst stay I have ever been at. You can see how bad it was from all the other reviews.
star Tiffany Saggio
I need to have my $388 returned to me. I booked a room here for 7 days and had to leave after 7 seconds. The room had roaches crawling around everywhere. Terrible. Please return my money. Don't go here at all, unsafe neighborhood and the terribly roach infested. Terrible, Terrible, Terrible!
star Mario Vankinscott
The expression "you get what you pay for" is the best way to describe this place. Our room had a malfunctioning wall outlet. There were roaches present in the bathroom. I've never in 37 years of life seen a hotel room without a clock. At check in the front desk person was more interested in candy crush than checking us in. After realizing we had no towels in the room I notified the front desk and they said they would bring some... They never made it.
However the bed itself was very comfortable. Do with that what you will
star Drops of Ember
There is just so much wrong with this hotel. The building is outdated, rooms are missing outlet covers on switches, fan in the bathroom is just a hole in a ceiling. I reserved a non-smoking room and they literally placed me in a room, on a floor with smokers! I might as well have stayed in a room with a smoker.
At night time, there were random people shouting in the parking lot. In the hallway, you can hear tv blasting from your neighbors. The check-in lady acted like she hated her job. I ended up checking out a day earlier than planned.
So in overall, remember, cheaper does not always mean better. Avoid Rodeway Inn like the plague. 👎
star Sasha Moser
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