Stayed here for 6 nights and thoroughly enjoyed our stay. Its position suited us well. Its far enough out of the centre to be relaxing and spacious, but close enough to walk in to the main square (about 30 mins leisurely walk) or get a taxi.
Overall one might say that the hotel is a little bit tired for a full five stars but its still a very strong four.
The room was very big and well appointed. I thought the fresh flowers in the room each day was a lovely touch. We had a huge 4 poster and a lovely sitting area overlooking the pool.
The pool was good, and there were lots of beds - no problem finding somewhere to lie, and no need to bag your pitch at the crack of dawn. Theres a nice bar in the middle of the pool and somewhere to have a snack for lunch.
Breakfast was a high point. If you can’t find something you like in this buffet I would be very surprised. There’s a good selection of hot food (don’t expect a full English though - this ain’t London) including local dishes, eggs and crepes. There’s also cold meats and fish, cheese, a huge selection of bread, fresh fruit, vegetables and juices and more.
Other than breakfast it wasn’t our favoured eating spot. We had a couple of lunches by the pool which were okay and one buffet dinner. The dinner offered a huge selection of foods, well cooked and nicely presented but a little on the cool side. It felt a bit clinical so we tended to eat in town.
The spa was very good, we had massages and a Hammam. The various saunas and steam rooms are lovely with a good selection of smells. The pool was a bit too cold though.
The bar is lovely - very quiet and relaxed. We enjoyed the pianist and spent a couple of post dinner evenings playing cards and drinking wine. Whats not to love?
Highly recommended and we would definitely come back
starstarstarstar Robert Darling
The hotel is very beautiful and worth a visit. All conditions are met. It is also located in a place close to everything. Also, the staff welcomes guests wonderfully. I recommend visiting the place because it is worth it.
Description of the property Es Saadi Marrakech Resort - Hotel is located in the heart of the luxurious Hivernage district, in an 8-hectare park, a 10-minute walk from Jemaa El Fna Square. The property offers an oriental spa and 4 restaurants and bars. The air-conditioned guest rooms are elegantly decorated and offer a balcony with views of the pool or the surrounding area. All rooms have a minibar, a TV and free Wi-Fi. .
A buffet breakfast is served daily, and it can be enjoyed in the room upon request. Fine French and Moroccan cuisine is available in the 4 restaurants, and is prepared from local organic products. There is also a bar and nightclub, TheatrO. Es Saadi Marrakech Resort - Hotel offers a tennis court and a fitness centre. The two on-site spa centers offer a sauna, hammam and massage treatments. Other facilities include an on-site shop and shuttle service upon request.
starstarstarstar yassine hadda
This review is for the spa experience only but we left with a little disappointment. We had the hammam treatment and while it’s listed as 45 mins it is essential a 15 minute soak and a ~10 minute scrub. I imagine if you add on massage the treatment is longer but for 650 MAD each, the hammam seemed very short. We wanted a luxurious experience so spent more than the local hammam but didn’t feel it was all that worth it. We were able to enjoy the thermal pools after but the water was quite cold. It was quite empty with only a few other patrons which was lovely! The changing rooms were well equipped. Service was fine though not exceptional. Might be worth it if you splurge for a longer treatment or full spa day!
starstarstar Jacklyn Landres
Our trip was cancelled 2020 due to corona and we got a voucher from the hotel.
When we tried to use it, the hotel reply calls or just interrupted the call. E-mails were ignored until the voucher got invalid, criminal techniques in my country.
We even came to the hotel in person all the way from germany and they refused to let us talk to a manager. Here is no place to find the typical morroccan kindness.
At least we lost over 1.300 Euros (14.000 MADS).
star Emilia Galotti
My feedback will be shared in two ways-
Hotel itself- very old , no maintenance, no equipments - disappointing versus the picture posted mixing ES Saadi Palace with ES Saadi hotel. The below picture is room in the hotel not the Palace. Zero maintenance in the rooms.
Staff are overall nice people helpful, so u feel welcomed. You can’t expect from the people to offer you a five star service in a hotel that is definitely 3 stars.
Food and beverages ok to have.
Renovation is a must plus maintenance. As this hotel reflects the old style of a Moroccan feel- so it should be well maintained.
starstarstar Mirna Khalil
Fantástico! Hotel maravilhoso, ótimos serviços e primeiríssima qualidade. Recomendo.
starstarstarstarstar Giordano Jordan
Hotel de imensa qualidade e estilo requintado com staff de um nível superior com imensa simpatia e educação, com cuidado no trato ao cliente fora de escala. 6*!!!!
starstarstarstarstar Renato Jorge
Pequeno almoço sofrível. Amabilidade constante. Limpo e calmo. Bem localizado. Piscina com água turva. Silêncio. Ao lado hotel Palace, caro mas lindíssimo, com charme.
starstarstar José Calado
Sensacional
starstarstarstarstar Flavio Farkouh
Excelente, vale a pena ver e passar lá uns dias quer em termos de atendimento quer de restaurante.
starstarstarstarstar JosÉ Nogueira
Um hotel incrível fora da Medina, com piscina fantástica. Pequeno almoço muito bom
starstarstarstarstar Carla C
A beautiful hotel that keeps on giving. There is so much to discover at Es Saadi Palace. The food is fantastic and the staff are incredibly helpful and attentive.
starstarstarstarstar Derek Gray
A beautiful place
starstarstarstarstar Mohamed EZziyani
The decor is a bit dated, the staff are attentive and always eager to please! Overall a pretty nice hotel really!
starstarstarstar Forbes KB
Con reserva confirmada,prueba en papel y teléfono. Había reservado UNA SUITE JUNIOR. La mala atención, falta de respeto,ignorancia del recepcionista fue tan desagradable y sin posibilidad de hacer entender que se estaba equivocando , que acabé en una habitación sin aire 35 grados dentro de la habitación,a la segunda planta encima de los motores de aire ( brutal ) Inadmisible ya recuri a la agencia de viaje 🙏
star Cyril Serfati
Welcoming staff, any needs taken care of promptly good location. Building a little dated but all amenities modern.
starstarstarstarstar Saji Mansur
Buen sitio, personal muy amable, atento y profesional!!
starstarstarstar Nachete Ortiz
This is certainly a nice hotel in the city. The rooms are nice. The reception is warm the cost is higher than in chefchouen or fez or Rabat. The wifi is the best I have gotten anywhere on Morooco. The bed is also the softest. I wish the casino was open. The pool area is nice. The balcony is small. The complementary wine is a nice touch, neither me or my wife drink. Still a good hotel, a little more worn around the edges than I'd like. Some of the furniture is chipped. The paint is not very well done or clean. There are smudges on the wall.
The staff is very amenable. Their is certainly a language barrier for Americans, and so many small problems with the mechanics of this hotel. Id like to give it a higher rating. But honestly it'd be much easier to give it 3 or 2 stars. The staff and the food is just too good.
starstarstarstar Casper The Friendly Ghost Writer
The réception staff at the Epicurien were rude and condescending. Was really looking forward to a chill birthday hangout with a friend of mine. Was super disapointed and ended up leaving.
star Lamiaa Zaid
Mi hotel preferido, con buen nivel y muchos complementos,casino restaurant l epicurien,discoteque theatro salon de chissas
starstarstarstarstar Joaquin Garcia
Pay attention! don't book any rooms with the hotels these days! Once in the hotel, they ask you for a bank guarantee! (Automatically deducted from your account) 1 month later, I didn't receive my money back! and when I asked .....they told me to go ask the bank! Unbelievable !!!
star Anass
Saudades,volto esse ano❤️
starstarstarstarstar Elizabeth Thome
Simplesmente fantástica Recomendo Obrigado
starstarstarstarstar Paulo Cesar Marques
Muy buen hotel , a 6-7' caminando de la medina.
starstarstarstarstar Esmeralda D
Have been going for over 27 years needs some up grading, staff always nice, food so so, but still enjoy going there.
starstarstar Michele Schwab
Lo mejor! Recibí más de lo esperado porque su personal está ampliamente calificado. Cerca de todo para ir caminando.seguridad y lujo.
starstarstarstarstar Alicia Carró
Si bien le sobra una estrella, tiene todo lo necesario para pasarla bien. Desde la ubicación hasta el desayuno. La amplitud de sus habitaciones y la amabilidad del personal. Falta mantenimiento.
starstarstarstar Daniel DELELISI
Mi puntuación para el hotel es excelente porque desde que llegamos todas las preguntas y dudas fueron atendidas con mucha amabilidad y eficacia. Excelente personal en todos los departamentos, limpieza impecable, magnífica comodidad y buena calidad en las comidas. Nos han ayudado en todo. El día de ayer tuvimos un problema con una excursión contratada con el hotel, expusimos una queja y rápidamente nos han pedido disculpas y ha quedado solventada. Muchas gracias por su atención y esperamos poder volver pronto. Os recomendaremos por el buen trabajo del equipo completo y el hotel en sí mismo. MUCHÍSIMAS GRACIAS POR TODO!
starstarstarstarstar Maria Dolores Hidalgo Delgado
Precioso lugar, muy bien ubicado pero la atención del bar exterior deja muchísimo que desear. Lo más destacable ...las personas del acceso y recepción, ellos hacen la diferencia. Muy amables ¡
starstarstar Patricia Ferreira
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