I’m little disappointed that too many dust in the small tray and air fresh machine.
It is a small detail but not make sense to make mistake in high quality hotel.
Generally, room is comfortable, shower is strong and breakfast is good.
Location also easy to link JR line, railway and metro.
Front desk have a good English speaking that is very important for foreigner 👍🏻
starstarstarstar Jessica Chen
We had a wonderful 4 night stay here and would definitely consider staying again when we visit Osaka.
Other reviews state that it isn’t close to Namba station but I don’t believe that is true. I think if you come from any city with a tube/train network, you will find the distance to be very convenient.
Staff were incredibly gracious and kind and despite us sadly not knowing enough Japanese, they were very willing to help us, including with transporting luggage.
I don’t believe the hotel deserves 4 stars overall on google reviews based on our experience. Hopefully it will rise over time!
Rooms are spacious and shower is powerful and large.
Bed is extremely comfortable and people who like a heavy duvet will be pleased.
どうもありがとうございます 🙏🙏
starstarstarstarstar joshua reid
I wanted to love this place. The staff were wonderful, the location was great, the rooms are just so small for even a couple.
Western style breakfast buffet with a mix of Japanese items.
15 min walk from all the tourist attractions. Parking (elevator parking) is great if you arrive early enough and reserve your spot for the entire day (2000 yen per day), then you can come and go as you please without fear of losing your parking spot.
Beds are phenomenal, but for my family of 3, we were just on top of each other all the time.
Perfect for a business trip, or a young couple.
starstarstar Kirtika Adams
Decent hotel overall. Clean rooms, nice decor, big TV. A short walk (4-8 minutes) from various train stations.
-1 star because even as a Titanium elite, we only got 1 breakfast credit for 1 person (not 2) for our 2 night stay. And that was after paying extra at check-in for having 2 people in the room (it was booked for 1, because I never knew it mattered for pricing).
starstarstarstar Lushen Wu
The hotel is a bit far from the station, but it's within walking distance from Namba station. Despite us reserving the two hotel rooms several months in advance, they did not secure rooms next to each other. We requested for extra towels prior to arriving, but they did not have it ready. The rooms are fairly spacious, but the shower is right next to the room door with no curtain or separator, so if my family opens the door when someone comes out of the shower, that person is exposed. There should be some kind of separator to provide more privacy. Overall the hotel is okay for sleeping in, but it does not carry the quality I would expect from a Marriott hotel.
starstarstar Stephen Goto
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