Very old hotel, service is below avarage, nice location, indoor pool is only available with extra charge. Not the best reception :(
star Onur Kemal Alkan
mediocre food and small rooms, only 2 star hotel,
star Sebastjan Čuden
Hotel only saved by the food and excellent dining room personnel , and cleaning crews. The room was a disaster- the security box wasn't working (in more than one room), the fridge wasn't working. The wardrobe had no drawers, just open "boxes". The worst though was the Reception staff: unfriendly and unhelpful, both the day shift and the night shift. Everytimewe needed help they said "we can't now. A request for a map was met with""Youu don't need a map. We're in the Centre of Gabicce". The furniture on the terrace were two dirty "director's" chair with a table so big you couldn't get to the other side of the terrace, it looked like something that you find in an abandoned house or on the street corner. Decrepit wood. All three pieces of furniture rocked back and forth too.
starstar Jay F. Filipiak
For those going to Kosher program.
Food is ok, hotel is shabby.
Advertised that the hotel has a Private beach - this is rubbish. They have an agreed price with one of the local open to the public beaches in front of the hotel so that you get a better price, you have to hope there is a good space open or try your luck at the other beaches along the front.
starstar Eli Haffner
The staff are in the main very good, however the hotel is trading on its past, not it's present. It is dark inside floors changing level frequently.in the silver plus rooms my family had, we found they were oddly put together, neutral tile flooring, modern glossy wardrobe (half filled by safe and fridge), but furnished with Grandmas left over furniture with chipped veneer etc., in bathroom, it gets worse, the shower is inside the bath, with no shower curtain, the bath is NOT non slip the wash basin is close to bath, possible to hit head on basin if you slip while showering. At breakfast, the glasses for the small selection of fruit juices were warm, the tiny glass bowls for yogurt, corn flakes etc., were very grubby, I discarded 3 before finding a suitable bowl every day. Around the pool, the lounger was damaged, the head shade non functioning. I was ill while there, staff were great, but, I offered to pay for an additional night although I did not expect to actually stay overnight, I was charged 95 euro but no receipt was waiting when I left, instead, I was told that I had underpaid by 30 euro, originally this shown as underpayment on deposit, but after proving, by email that depositvwas paid correctly, this amended to payment for my dog. I requested a receipt for the 95 euro, ten days later I am still awaiting reply and receipt. The staff do not deserve the hotel.
starstar George Stupple
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