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Holiday Inn Biltmore East

1450 Tunnel Road, Near Chatlos Memorial Chapel, Asheville, North Carolina 28805, United States

Holiday Inn Biltmore East
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Holiday Inn Biltmore East
Holiday Inn Biltmore East

Asheville

Cleanliness, indoor/outdoor decor, community fire pit The breakfast staff was overwhelmed and too busy each morning I went downstairs for coffee. However, they remained pleasant and professional.

Gretchen

Perfect stay with our dog! Not a thing!

Sonya

The reservation was not correct.

Dana

In hotel restaurant Reservations said mountain view, we had a view of the parking lot

Mari

Convenient, great pet trail

John

The location, the staff and the excellent service they provided No

Roshan

Good location, clean Charge $ 45.00/night for pet I think is outrageous. That's the price we paid for boarding our pet. It's ridiculous.

Verified Hotel Guest

Location near Biltmore

Verified Hotel Guest

Clean and good breakfast. Mattress is too firm .

Jessica

Awesome employees and great location. Would definitely stay there again

Eddie

I've stayed at 3.5-star hotels that don't come close to how well run this hotel is. VERY clean, great staff, everything works as it's supposed to work. This hotel deserves better than 3 stars! I loved everything about this hotel.

William

Absolutely wonderful staff!! Went out of their way to be kind and helpful. Beautiful accommodations... a big thumbs up!

Liz

Excellent Hotel property..... I particularly enjoyed the food choice available in the bar / restaurant .... Serving until 10 p.m., was very welcome for my late arrival.

Lawrence

Hotel employee at the front desk was AMAZING from the moment we walked in. The hotel is so cute!! Made me feel like I was back home at my family cottage!. Great experience!

Verified Hotel Guest

Good location for my purposes and very good little restaurant The negative for my stay was a loud person outside my room possibly next door carrying on conversations and open and closing or slamming doors which made me realize there is very little sound or noise privacy. Resulting in keeping me awake half the night

Mac

The landscaping and grounds are aesthetically pleasing, the pool well kept. My experience with the staff was poor, at best. At check-in, the person helping me was cold and brief. A person dropped in to ask their nightly rate, they were quoted an amount less than what I had paid and the person left, the two desk clerks then discussed this amongst themselves without offering an explanation to me as to why the rate would be lower if I dropped in that evening vs reserving and paying in advance. Also, breakfast was not included with the room rate, something that wasn't clear when I booked and disappointing considering the high per room rate. Overall impression, experience not worth the cost. Location was excellent for access to the Blue Ridge Parkway and downtown Asheville. Desk staff not friendly or helpful. My check in was done in a curt and unfriendly manner, another guest checking in at the same time was provided extensive information about the hotel; I was essentially handed the key. I called the front desk to inquire about the availability of a safe and was just told there wasn't one, no other explanation. I realized I needed to add my daughter's car to the registration for overnight parking and was told I had to come down in person and do it, no offer to take the info over the phone. Menu in lobby said there was pool side service from 5:30 -9; however, I sat there for an hour and not one hotel/restaurant personnel was present. Overall, service not on par with the price I paid for 2 nights.

Penelope

Punti salienti

Excellent

Excellent city hotel. Easily accessible by car and close to the city center. Great rooms and fantastic service. Great pool. Awesome vibe.

Easily accessible by car and close to the city center.

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Location

1450 Tunnel Road, Near Chatlos Memorial Chapel, Asheville, North Carolina 28805, United States

Holiday Inn Biltmore East

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Holiday Inn Biltmore East

Asheville

starstarstarstarstar Gretchen

starstarstarstarstar Sonya

starstarstarstar Dana

starstarstar Mari

starstarstarstarstar John

starstarstarstarstar Roshan

starstarstarstar Verified Hotel Guest

starstarstar Verified Hotel Guest

starstarstarstarstar Jessica

starstarstarstarstar Eddie

starstarstarstarstar William

starstarstarstarstar Liz

starstarstarstarstar Lawrence

starstarstarstarstar Verified Hotel Guest

starstarstar Mac

starstarstarstar Penelope

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Holiday Inn Biltmore East

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Gretchen

Sonya

Dana

Mari

John

Roshan

Verified Hotel Guest

Verified Hotel Guest

Jessica

Eddie

William

Liz

Lawrence

Verified Hotel Guest

Mac

Penelope