Extremely noisy. Blends for the windows did not work and although notifying the staff it was not repaired. Very small room. Refrigerator did not work at all. Bathroom needs a complete makeover, ventilation system started dripping water once it was turned off. However breakfast was okay. Only recommendable for very short stays (e.g. one night). Good for travelling with the train, but quite far from the main attractions. Extremamente barulhento. As misturas para as janelas não funcionaram e, apesar de notificar o pessoal, não foram reparadas. Quarto muito pequeno. Geladeira não funcionou de jeito nenhum. O banheiro precisa de uma reforma completa, o sistema de ventilação começou a pingar água quando foi desligado. No entanto, o café da manhã estava bom. Apenas recomendável para estadias muito curtas (por exemplo, uma noite). Bom para viajar de trem, mas bem longe das principais atrações.
starstar Sarah M.
Localização conveniente para viajantes de trem. Mas está localizado em uma área excessivamente movimentada e barulhenta (mesmo a partir do 4º andar dava para ouvir o barulho da rua e das pessoas passando na praça abaixo!) O quarto era muito pequeno e com móveis antigos, o banheiro precisaria de manutenção. Pequeno-almoço pouco variado, apenas alimentos embalados ou congelados, mas considerando o preço moderado pode caber. Funcionários da recepção muito educados e profissionais.
starstarstar Giulia Culletta
Hotel muito fraquinho para as 3* que diz ter. Quartos muito pequenos, ambiente envolvente ao estilo de Nápoles muito perigoso.
star Cristiano Teixeira
Pensão muito ruim, chamada de hotel 4 estrelas. Café da manhã horrível e o pouco que há está no limite da decência para um "hotel" .. mas o pior é que apesar de já ter pago 8 euros de taxa turística por 2 dias com reserva, o hoteleiro insistiu que eu tinha que devolver porque segundo eles o imposto é pago na hora. Resumindo, para não perder o vizzietto do pacote.... Cuidado, tem coisa melhor por aí!
star Dave L
Ficamos duas noites neste hotel. Ficamos na suíte. O quarto é aconchegante, cama confortável, amplo terraço com jacuzzi ao ar livre. A equipe foi gentil e acolhedora. O hotel está localizado em uma posição estratégica para se locomover a pé tanto para comer na rua (a famosa pizzaria Michele fica bem em frente e os Tribunais a uma curta distância) quanto para fazer compras. Eu aconselho.
starstarstarstarstar Francesco Avano
🇧🇷 Minha visita pela Itália 🇮🇹 foi uma maravilha ❤️ todos os lugares!
starstarstarstarstar Elisa Aguiar
Experiência mais que positiva. Fiquei neste hotel por três dias durante a Páscoa. Funcionários prestativos, gentis e atenciosos. A localização do hotel é bastante central, não tive dificuldade em chegar aos lugares que eu mesmo havia definido, o único inconveniente, os quartos um pouco pequenos e o tempo disponível para mim, você nunca iria querer sair de Nápoles!!! !
starstarstarstar Angela Cecchinelli
Me and 2 other people stayed here for a week. This is the worst place I have ever stayed 2 of the showers where covered in grime and mold, the TV's, WiFi and mini fridges did not work. One of the gentlemen was incredibly rude and did not seem to care how uncomfortable his guests were. We had booked for 4 people but had a person drop out as soon as we booked it but was offered no discount or refund. At the begining of the week I noticed it mentioned €3 tax per night so I asked the the man who was behind the desk at the time about it, he said we had already paid and not to worry but when it was time for us to leave and our taxi was waiting out front the 'rude' gentleman was working and told us we owed €75 for the tax. We did not have this on us as we had been told that we had already paid it. So we left and got onto the taxi. He chased us outside demanding we get out of the taxi and pay him or he would call the police on us so my mum went back into the hotel and got her money out to show him we only had enough on us to pay the taxi and a little extra, well he grabbed her money and shoved her out if the door locking it behind her. Luckily the driver stopped by ATM so i could pay him for the ride. But this man made us feel horrible all week he is so disrespectful. Would definatly not recommend this hell whole on earth!
star Kayleigh Adams
Hotel lamentable, si es que se puede llamar hotel. Desayuno penoso, cuatro lonchas de fiambre y un cacho de pena, ni si quiera tostado. Las habitaciones son espaciosas pero hace mucho frío ya que la aislación es penosa, la ducha lamentable, hace un ruido malísimo y sale un chorrito enano de agua. Le pongo una estrella porque no se puede menos, es denunciable que esto tenga cuatro estrellas.
star Rodrigo Cozar
Muy confortable y limpio. Excelente relación precio/calidad. Sólo el wifi falla un poco.
starstarstarstar Virginia Habegger
This hotel is the perfect location if you are wanting to be close to naples train station and the city centre. The staff are so friendly and really make you feel at home! The bedrooms are small but really authentic and super clean! Breakfast is provided and it's a 24 hour reception! The owner made us feel so comfortable and we would 100 percent come back!!!! It's a real authentic hotel in the heart of naples and it's also 4 mins walk from the famous pizzeria. I would note that on the website it states there is a roof top Terrance but this isn't the case! Apart from this minor detail are trip was wonderful!!!!!
starstarstarstarstar katie brown
I´ve booked this "4 stars hotel" room for 5 nights prepaid in advance. When I got to the hotel the nightmare started. It was a "1 star hotel" at best. At check in we´ve requested a high floor since this was a 5 nights stay and the street in front of the hotel is extremely noisy. The rececptionist basically ignored the request and assigned us to the first floor. When we got to the room it was super small and VERY dirty with mold and leaks. I got pictures proving my point. Both air conditioning and internet didn´t work. When we returned to the reception to complain the receptionist said he was going to reset the wireless router and about the air conditioning he said "open the window". It was not only a bad service but also a disrespect with me and my wife. We spent the first night on a very hot room with no air conditioning, windows opened and noise all night long. Nightmare describes properly. When we woke up from the first night we´ve decided to leave the hotel and moved to another one. Not recommended at all. Worst hotel ever.Hotwire should read the comments about its portfolio specially considering the business you run by only revealing the hotel after we pay. This was not a 4 stars hotel. Terrible service, terrible clealiness.
star Lucas Moreira
Muy buen ambiente, cerca de todo, sobre todo del centro y de la terminal del tren. Desayuno GENIAL, bien servido..atenti a la suite del 6 piso..llega agua caliente pero no constantemente...buena wifi pero en el comedor en la habitacion habia router pero estaba mal enganchado como repeater. Hotel super recomendable y la gente que te atiende es femomenal
starstarstarstar Luis Ferro
Malisimo. Incumplidores. Me tuve que ir. Lo promocionan 4 estrellas y no tenia agua caliente; cortina rota; atencion regular etc. No vayas y publicitalo para que nadie caiga en la trampa y lo estafen
star Jose Luis Perez
The service, people working here are fantastic ans very kind. The rooms and building has great climate, but in bathroom there is mold/mildew. Could be a little renovated. Breakfast is just a little, according to another hotels. So the price is not competetive.
starstarstar TamTam TuTu
I'm not sure about what kind of standards Italy has for hotel "classification", this hotel is so far from a 4 stars general standard as you can imagine...old facilities, tiny rooms...and the bathroom...really bad.
I'm sure it was lovely...30y ago...
Believe, they haven't change a thing since there.
starstar Marta Rodrigues
Extremely noisy. Blends for the windows did not work and although notifying the staff it was not repaired. Very small room. Refrigerator did not work at all. Bathroom needs a complete makeover, ventilation system started dripping water once it was turned off.
However breakfast was okay. Only recommendable for very short stays (e.g. one night). Good for travelling with the train, but quite far from the main attractions.
starstar Sarah M.
Very very noisy!!!
Booked via Hotwire as a 4-Star-Hotel but this definitely not worth 4 stars! The central location is good for traveling with the train, but therefore you hear the loud sound of the street ALL the time. Unfortunately the shutters didn't worked and they had done nothing to fix it. The rooms are small but almost clean. Showering only with cold water. Breakfast was okay.
For very short stays ok.
starstar Tobi Ma
El personal no habla ni inglés ni español por lo que era difícil comunicarse. El hotel es antiguo y tiene olor a húmedad. La zona parece insegura de noche.
starstar Celina Ghiglione
Hotel económico para hacer una visita prolongada en Nápoles.Puede mejorar? Definitivamente!!, pero creo que así como está mantiene una buena relación calidad - precio. El personal es atento y dentro de la ubicación es buena. Encontramos todo limpio.
starstarstar Pablo Martin Granieri
El personal muy amable. El desayuno bueno. Las habitaciones un poco chicas . El lugar donde está ubicado es muy agradable.
starstarstar Roxana Beatriz Leal
Hotel muy centrico. Buenas habitaciones. Justitas pero sin faltar de nada. Agradable servicio. El univo problema el aparcamiento. No hay espacio ni en la calle. Mejor ir sin coche
starstarstar Marta Ibañez Marcos
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