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star star star 3501 Mallory Lane, Near Aspen Grove Park, Franklin, Tennessee 37067, United States
The staff were friendly and helpful. I loved the layout of the room.
The staff were friendly and helpful. I loved the layout of the room.
The staff were friendly and helpful. I loved the layout of the room.
My favorite hotel I've been to all year. Our King Suite looked just like an apartment. Complete with microwave, small refrigerator/freezer combo, stovetop, dishwasher, & sink. There were dining utensils, bowls, cups, plates, and a few pots and pans. There is a pull out couch and lots of storage space like shelves and drawers. The shower is wonderful. The TV swivels to face either the bed or the couch. There is a bar open 5-10pm with lots of drink options and a few food options (see picture) and also an outdoor lounge area. The hot breakfast was phenomenal: scrambled eggs, sausage patties, diced potatoes, & pancakes. There is also a yogurt/parfait bar and a cold food section with toast, bagels, donuts, cereal, & fruit. There are all kinds of toppings including jellies, nutella, peanut butter, honey, syrup, marmalade, etc. The drink options are orange juice, apple juice, milk, almond milk, or iced water all served out of nice glass pitchers. The coffee & tea bar looked amazing but I did not try it. There was a worker present at all times restocking and picking up dishes. We only stayed for 1 night so we weren't affected but warning, the flier they leave in your room says your room will only be serviced (sheets changed, trash collected) every 4th day of your stay. Some people might prefer this, some people might miss their bed being made for them. Overall GREAT experience.
Infelizmente, tive uma experiência muito ruim durante minha primeira estadia na HYATT HOUSE OF FRANKLIN, TN. Fiquei por quatro noites e experimentei muitos problemas. 1) Manutenção deficiente da casa - a) Mosca grande sentada na toalha de mão (foto em anexo), b) Nenhum serviço de limpeza fornecido, mesmo depois de solicitar várias vezes. 2) Problema na porta do chuveiro - não permaneceu fechada e continuou deslizando devido à trava incorreta (foto em anexo). Embora o problema tenha sido relatado na primeira noite, ele não foi corrigido até o último dia da minha estadia. Eu recomendo não ficar neste estabelecimento.
Desafortunadamente, tuve una experiencia realmente mala durante mi primera estadía en HYATT HOUSE OF FRANKLIN, TN. Me alojé cuatro noches y he tenido muchos problemas. 1) Mantenimiento deficiente de la casa: a) Mosca grande sentada en una toalla de mano (imagen adjunta), b) No se proporciona servicio de limpieza incluso después de solicitarlo varias veces. 2) Problema de la puerta de la ducha: no permaneció cerrada y se mantuvo deslizante debido a un pestillo deficiente (imagen adjunta). Aunque el problema se informó la primera noche, no se solucionó hasta el último día de mi estadía. Recomiendo encarecidamente no alojarse en esta propiedad.
My favorite hotel I've been to all year. Our King Suite looked just like an apartment. Complete with microwave, small refrigerator/freezer combo, stovetop, dishwasher, & sink. There were dining utensils, bowls, cups, plates, and a few pots and pans. There is a pull out couch and lots of storage space like shelves and drawers. The shower is wonderful. The TV swivels to face either the bed or the couch. There is a bar open 5-10pm with lots of drink options and a few food options (see picture) and also an outdoor lounge area. The hot breakfast was phenomenal: scrambled eggs, sausage patties, diced potatoes, & pancakes. There is also a yogurt/parfait bar and a cold food section with toast, bagels, donuts, cereal, & fruit. There are all kinds of toppings including jellies, nutella, peanut butter, honey, syrup, marmalade, etc. The drink options are orange juice, apple juice, milk, almond milk, or iced water all served out of nice glass pitchers. The coffee & tea bar looked amazing but I did not try it. There was a worker present at all times restocking and picking up dishes. We only stayed for 1 night so we weren't affected but warning, the flier they leave in your room says your room will only be serviced (sheets changed, trash collected) every 4th day of your stay. Some people might prefer this, some people might miss their bed being made for them. Overall GREAT experience.
Unfortunately, I have a really bad experience during my first stay at HYATT HOUSE OF FRANKLIN, TN. I stayed for four nights and have experienced many issues. 1) Poor House Keeping- a) Big fly sitting on hand towel (attached picture), b) No housekeeping service provided even after requesting for multiple times. 2) Shower door issue- not remained closed and kept on sliding due to poor latch (attached picture). Though the issue was reported on the first night, it was not fixed until the last day of my stay. I would highly recommend not to stay at this property.
My favorite hotel I've been to all year. Our King Suite looked just like an apartment. Complete with microwave, small refrigerator/freezer combo, stovetop, dishwasher, & sink. There were dining utensils, bowls, cups, plates, and a few pots and pans. There is a pull out couch and lots of storage space like shelves and drawers. The shower is wonderful. The TV swivels to face either the bed or the couch. There is a bar open 5-10pm with lots of drink options and a few food options (see picture) and also an outdoor lounge area. The hot breakfast was phenomenal: scrambled eggs, sausage patties, diced potatoes, & pancakes. There is also a yogurt/parfait bar and a cold food section with toast, bagels, donuts, cereal, & fruit. There are all kinds of toppings including jellies, nutella, peanut butter, honey, syrup, marmalade, etc. The drink options are orange juice, apple juice, milk, almond milk, or iced water all served out of nice glass pitchers. The coffee & tea bar looked amazing but I did not try it. There was a worker present at all times restocking and picking up dishes. We only stayed for 1 night so we weren't affected but warning, the flier they leave in your room says your room will only be serviced (sheets changed, trash collected) every 4th day of your stay. Some people might prefer this, some people might miss their bed being made for them. Overall GREAT experience.
O quarto era confortável e tinha tudo o que precisávamos. Falamos com Shannon, que trabalha na cozinha. Ela foi muito simpática. O café da manhã estava excelente… uma ótima maneira de começar o dia!
Quando um lugar excede nossas expectativas, vale a pena escrever um comentário! O funcionário Ben que nos registrou é a epítome do que o serviço ao cliente deve ser. Ele deveria receber um aumento! Bondade e um excelente serviço ajudam muito. O quarto estava impecável e limpo. As camas eram muito confortáveis e o banheiro era espaçoso. Amamos tudo sobre a nossa estadia aqui. Este será nosso novo local de pouso sempre que viajarmos para Franklin!
Cuando un lugar supera nuestras expectativas, ¡vale la pena escribir una reseña! El empleado Ben que nos registró, es el epítome de lo que debería ser el servicio al cliente. ¡Debería conseguir un aumento! La amabilidad y el gran servicio rinden mucho. La habitación estaba impecable y limpia. Las camas eran muy cómodas y el baño era espacioso. Me encantó todo sobre nuestra estancia aquí. ¡Este será nuestro nuevo lugar de aterrizaje cada vez que viajemos a Franklin!
La habitación era cómoda y tenía todo lo que necesitábamos. Hablamos con Shannon que trabaja en la cocina. Ella fue muy complaciente y amigable. El desayuno fue excelente ... ¡una excelente manera de comenzar el día!
The room was comfortable and had everything we needed. We spoke with Shannon who works in the kitchen. She was very accommodating and friendly. The breakfast was excellent…a great way to start our day!
When a place exceeds our expectations it’s worth writing a review! The clerk Ben that checked us in, is the epitome of what customer service should be. He should get a raise! Kindness and great service goes a long way. The room was spotless and clean. Beds were very comfortable and the bathroom was spacious. Loved everything about our stay here. This will be our new landing place whenever we travel to Franklin!
Área limpa e tranquila. Moderno, se você gosta disso. A piscina coberta foi aquecida à noite, mas muito fria às 9h. Ótima parada para rejuvenescer ao longo da estrada. Obrigado Alex na recepção!
Zona limpia y tranquila. Moderno si te gusta eso. La piscina cubierta se calentó por la noche, pero estaba demasiado fría a las 9 de la mañana. Gran parada para rejuvenecer a lo largo del camino. ¡Gracias Alex en la recepción!
Clean, quiet area. Modern if you’re into that. Indoor pool was heated in the evening, but too cold at 9AM. Great stop to rejuvenate along the road. Thanks Alex at the front desk!
Santo bom. Se hospedado por 2 noites após férias. 10/10 vale cada centavo. Café da manhã maravilhoso e se você não encontrar o que gosta, pode cozinhar no seu quarto. Traga uma espátula, pois ela não é fornecida.
Santo bien. Me alojé por 2 noches después de unas vacaciones. 10/10 vale cada centavo. Desayuno increíble y si no encuentra lo que le gusta, puede cocinar en su habitación. Sin embargo, traiga una espátula, ya que no se proporciona.
Holy nice. Stayed for 2 nights after a vacation. 10/10 worth every penny. Amazing breakfast and if you don't find what you like you can cook in your room. Bring a spatula though as that is not provided.
Minha esposa, eu e 3 filhos passamos 4 noites neste hotel no verão de 2021. As duas camas de casal e o estúdio com sofá-cama são grandes o suficiente. O pequeno-almoço gratuito sempre foi ótimo! Ótima localização perto de shopping centers na cidade de Franklin, Tennessee. 15 minutos da autoestrada para o centro de Nashville. Ótimo lugar. EXPERIÊNCIA EXCELENTE!
Mi esposa, 3 hijos y yo pasamos 4 noches en este hotel en el verano de 2021. El estudio con dos camas dobles y un sofá cama es lo suficientemente grande. ¡El desayuno gratis siempre fue genial! Buena ubicación cerca de centros comerciales en la ciudad de Franklin, Tennessee. 15 minutos desde la autopista hasta el centro de Nashville. Gran lugar. EXPERIENCIA EXCEPCIONAL!
My wife and I and 3 children spent 4 nights at this hotel in summer 2021. The two double beds and sofa bed studio is big enough. The free Breakfast was always great! Nice location near shopping centers in the city of Franklin, Tennessee. 15 minutes from freeway drive to downtown Nashville. Great place. OUTSTANDING EXPERIENCE!
3501 Mallory Lane, Near Aspen Grove Park, Franklin, Tennessee 37067, United States
