I’m not a type of a person who is writing comments and complaining, but the situation is extra-ordinary and I want to
aware future visitors.
Apartment itself is fine and corresponds shown photos.
But the cleanliness and service absolutely horrible and disappointing.
Extremely dirty. Dirty floor, horrible smell in a bathroom and as a cherry on top we found hairs in a bed (not a single hair, but a bunch of them…)
Extremely unpleasant people on reception. On a day of our checkin (july 9) was a nice lady, but further we met tons of impoliteness and rudeness
Very uncomfortable bed, woke up with a back pain. Railway tracks are 100 meters from the apartments, also complicates good quality sleep which you expect on a vacation.
On check out we asked about possibility to leave our luggage for a few hours on reception - but were refused. Then we asked about possibility to extend our stay for a few hours (as a paid service of course which is declared (!) in their price list) but were refused again without any clear reason for this.
No any options/ alternatives were proposed. No any intention to provide help, only rude conversation and disregard attitude to visitors.
I highly recommend to stay far away from Katrin apartments and choose other places to stay.
star Vitali Hisko
Good location, clean. One really big disappointment was that bed is horrible- it’s so uncomfortable and we all woke up with a backpain. Ps! take your own pillows as well, the ones in there are not comfortable.
starstarstarstar Janika Roosimäe
Not much space in apartments, but clean and nice place
starstarstarstar Giedrius Čepas
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