Fabulous service throughout the entire stay. A well appointed room with so many fabulous little touches; the minibar, chrome casting with the tv, robes, quality tea, recycling options for rubbish in the room. The most comfortable bed I’ve ever slept in at a hotel! Will definitely stay again. A true kiwi gem.
starstarstarstarstar Traceylee Hooton
I would hesitate to call this a five-star hotel. It is definitely in a five-star location, but the set up of the most rooms (I understand the “suites” have separate bathrooms) means that basically your bathroom is right in your bedroom. There is a sliding glass door between the toilet and the bed… and that toilet is just a couple feet from your pillow. So basically any sounds or smells that might emanate from regular bathroom use are right there — the toilet is right in your hotel room by your bed. No fan. I don’t know how they came up with this layout, but it is frankly terrible. I feel sad to say this because I don’t have any idea how they could fix it at this point. So if you’re the kind of traveler, who lets it all hang out, then by all means come here. If you like to have a modicum of privacy and don’t want the sound of a toilet flushing right behind your head at 2 AM you may want to request one of the suites or stay elsewhere. The room is well appointed otherwise, and our balcony has a lovely view.
starstarstar Miriam Bookey
Loved my stay here. Service was amazing, super helpful and friendly. Amazing view of sky tower from pool area. Also has spa and gym! Affordable Parking on-site. Great breakfast and coffee included with room.
starstarstarstarstar Lynette Nimo
We absolutely loved our stay here! Staying in the king suite, we were treated to a beautifully decorated and appointed room with all the amenities we could want. Service was extremely prompt and friendly and the included breakfast was delicious. Location was also perfect. Only thing to be aware of is the road out front is closed due to road works (this is of course no fault of the hotel). Definitely recommend this place when visiting Auckland!
starstarstarstarstar Joshua Wren
Decadent, beautiful and fun. There is so much detail throughout the lobby, hallways and of course rooms. Beds are extremely comfy, there is a pillow menu and the bath is just so large. Staff were helpful and so friendly - you can definitely tell this is a 5 star hotel and it’s worth it.
starstarstarstarstar EJ Scott
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