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Paradisus Playa del Carmen - Riviera Maya

5 Avda Calle 112 Col Luis Donaldo Colosio, Near Punta Esmeralda Beach, Playa del Carmen/Playacar, Riviera Maya & Cozumel Island 77719, Mexico

Exterior
Exterior
Exterior
Exterior
Exterior
Exterior
Exterior
Exterior Night
Exterior Night
Entrance
Entrance
Lounge
Lounge
Kids Zone
Kids Zone
Paradisus Junior Suite
Paradisus Junior Suite
Paradisus Junior Suite Swim up
Paradisus Junior Suite Swim up
Exterior
Junior Suite
Junior Suite Terrace
Junior Suite Terrace
One Bedroom Master Suite
One Bedroom Master Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Suite
One Bedroom Master Suite
One Bedroom Master Suite
Swim Up Exterior
Swim Up Exterior
Swim Up Exterior
Swim Up Exterior
Paradisus Junior Suite Swim up
Paradisus Junior Suite Swim up
One Bedroom Master Suite Swim Up
One Bedroom Master Suite Swim Up
One Bedroom Suite Swim Up
One Bedroom Suite Swim Up
One Bedroom Master Suite
One Bedroom Master Suite
Luxury Suite Room Swim Up
2 Bedroom Master Suite
2 Bedroom Master Suite
2 Bedroom Master Suite
2 Bedroom Master Suite
Naos Buffet
Naos Buffet
Naos Buffet
Naos Buffet
Naos Buffet
Naos Buffet
Naos Restaurant
Naos Restaurant
Passion Restaurant by Martin Berasat
Passion Restaurant by Martin Berasat
Hadar Restaurant AdultOnly
Hadar Restaurant AdultOnly
Bana Sushi Bar Adult Only
Bana Sushi Bar Adult Only
Mole Restaurant
Mole Restaurant
Vento Restaurant
Vento Restaurant
Vento Restaurant
Vento Restaurant
Bana Restaurant
Bana Restaurant
Bana Restaurant
Bana Restaurant
Fuego Restaurant Adult Only
Fuego Restaurant Adult Only
The Market Restaurant
The Market Restaurant
The Grill Restaurant
The Grill Restaurant
Toji Bar
Toji Bar
Blue Agave Bar
Blue Agave Bar
Red Lounge
Red Lounge
Welcome Lounge Bar
Welcome Lounge Bar
Gabi Club
Gabi Club
Gabi Club
Gabi Club
Gabi Club
Gabi Club
Guacamole Making
Guacamole Making
Tequila Tasting
Tequila Tasting
Illy Corner
Illy Corner
Don Julio Tequila Corner
Don Julio Tequila Corner
Moet Chandon Corner
Moet Chandon Corner
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Yhi Spa
Spa Bed
Spa Bed
Spa Bed
Spa Bed
Spa Bed
Spa Bed
Gym
Gym
Gym
Gym
Kids Zone
Kids Zone
Kids Pool
Kids Pool
Kids Pool
Kids Pool
Kids Club
Kids Club
Baby Club
Baby Club
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park
Water Park Aerial
Water Park Aerial
Water Park Aerial
Water Park Aerial
Music Mariachis
Music Mariachis
Dia Maya Show
Dia Maya Show
Beach Access
Beach Access
Beach
Beach
Beach
Beach
Meeting Foyer
Meeting Foyer
Cocktail Meetings
Cocktail Meetings
Cocktail Meetings
Cocktail Meetings
Cocktail Meetings
Cocktail Meetings
Coffee Break
Coffee Break
Coffee Break
Coffee Break
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings Banquets
Meetings Banquets
Meetings Banquets
Meetings Banquets
Meetings Banquets
Meetings Banquets
Meetings
Meetings
Meetings
Meetings
Meetings
Meetings
Wedding
Wedding
Wedding
Wedding
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Wedding Gazebo
Beach Banquet
Beach Banquet
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
Wedding Bridal Suite
One Bedroom Suite BSST
One Bedroom Suite BSST
One Bedroom Suite BSST
One Bedroom Suite BSST
One Bedroom Suite Swim Up BSSUPK
One Bedroom Suite Swim Up BSSUPK
One Bedroom Suite Swim Up BSSUPK
One Bedroom Suite Swim Up BSSUPK
One Bedroom Master Suite Swim Up BMSUPD
One Bedroom Master Suite Swim Up BMSUPD
One Bedroom Master Suite Swim Up BMSUPD
One Bedroom Master Suite Swim Up BMSUPD
One Bedroom Master Suite BMST
One Bedroom Master Suite BMST
One Bedroom Master Suite BMST
One Bedroom Master Suite BMST
ParadiusPlayaDelCarmen
ParadiusPlayaDelCarmen
Meetings
Meetings
Meetings
Meetings
Meetings
Wedding Beach
Wedding
Wedding Banquets
Wedding Banquets
Paradisus Playa del Carmen
Wedding Brindal Suite
Paradisus Playa del Carmen
Wedding Brindal Suite
Paradisus Playa del Carmen
Map
Paradisus Playa del Carmen
Paradisus Playa del Carmen
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Playa del Carmen/Playacar

Questo hotel è situato in una splendida piccola baia presso il prestigioso enclave, Playa del Carmen, sulla costa orientale caraibica del Messico. Il centro di Playa del Carmen si trova a 5 minuti a piedi, e di Playa del Carmen 5th Avenue si trova a 15 minuti a piedi. L'hotel si trova vicino a una straordinaria varietà di attrazioni come Akumal, Xcaret e Xel-Ha. Si trova anche molto vicino ai famosi siti archeologici Maya come Tulum, Coba e Chichen Itza. Questo elegante resort vanta una posizione fronte mare, circondato da una lussureggiante foresta di mangrovie tropicali e con vista sull'isola di Cozumel.

Beautiful place. 5 star service. Great food. Anything you want whenever you want it. Highly recommend this place for everyone. Has an adult side & family side. Great kids pools with the slides & all else & and the adults has a swim up bar. Many restaurants of all types. Very safe atmosphere with no worries whatsoever. Been to several locations in Mexico and this was the best by far. My only regret was that I couldn’t stay longer. Special thanks to Julia, our resort contact and Alfredo at the adult pool who made our trip one we won’t forget. Hope they both know they made our vacation great & hope the resort knows how great these two people are.

William Bruckert

Don't come expecting great service. The resort is beautiful and they really could take it to the next level. The rooms are nice and there are plenty of places to eat and just enough activities. We don't feel like we have to wait in many lines and while most of the staff are quite friendly, service is not their strong suit. Often times the answers to questions is "I don't know" or just lack of understanding. We came because of the kids club, but they have lots of rules that make no sense. None of the staff that we've experienced at the kids club seems to want to be there, and one specifically is super anxious and kept calling our friend when their baby looked he was going to cry. I ordered room service and after an hour of not arriving I called and they said that they brought it but I didn't answer the door. I've been sitting with my kids in my room waiting the whole time. Instead of simply apologizing and saying they'll send it back up, they said "we'll talk to our supervisor to see if we can make it again". Too bad we had dinner reservations for the adults that we'll have to miss. The food is pretty good, especially for an all - inclusive resort. The drinks are as well and they have surprisingly good coffee. Susana at the dinner reservation table is great if you need assistance.

Ron Kutas

This was our second time at Paradisus Esmeralda and it has been absolutely wonderful again. Eva at the breakfast buffet is so friendly and joyful. The Hibachi grill is a must the kids and adults both loved it. Alejandro at Capella was fantastic as was the food definitely our favorite restaurant out of all of them. Hector is great and we loved playing beach volleyball daily with him and the other guest. We will definitely be back!

Erin Brassard

Paradisus Playa del Carmen is a great place to have a fun, relaxing time. They have an entertainment team that is in charge of activities / events throughout the hotel on a rainy basis and they are a wonderful experience!The restaurants have different kinds of food, snacks areas and bar. There are sections for adults and families. It’s a huge resort with a private beach. Wherever you are the hotel team is pleased to attend you. Great customer service and super helpful with any questions you have. In the room there is a bottle of water to brush you teeth which is great since the water there is not recommended to drink they provide the water. I strongly recommend it for the whole family or just yourself 😀

Ruby Mendez

Capella was the best restaurant at the resort. We enjoyed it so much we came 3 times. The food and atmosphere were great. They were knowledgeable about the ingredients, which is helpful with a nut allergy. Our favorite part of the trip was the service. Gerardo was our waiter each time. There are no words to describe how kind and welcoming he was to us. Our last night he made us a special dessert to send us off.

Maura Andolsek

A very nice all-inclusive resort in Mexico. Service was great. Food and drinks were all delicious. The resort itself was nice and clean. The room was the same. The pool bar closes surprisingly early some days, so that was a bit of a bummer. Would definitely stay here again, though.

Andrew Versalle

We stayed at this hotel for 5 days and 6 nights for a family reunion with 11 adults and 22 grandkids ages 2-16. Pros: The food at the buffet was good. Not exceptional, but good. Some of the restaurants had really good food. - The waterpark was a lot of fun for the kids. - The rooms were big and in fairly good condition. - Room Service for only $5 per meal ordered was really nice. - The mini fridge is stocked with a few drinks and snacks. Awesome for taking with you on an excursion. - The drinks at this hotel are awesome. We were able to order all sorts of drinks at every meal. The kids took advantage of ordering virgin daiquiris and smoothies and thought it was a blast. Cons: The seaweed on the beach was awful. It was left rotting on the beach leaving the water almost black and the smell was putrid. - There is almost no free shade for adults to sit around the pools while the kids play. I think this is a ploy to make more money. They charge $25 - 75 for a shaded cabana, which you pretty much have to do if you want to sit in the shade. - Check-in took us almost 1 hour. After a full day of travel, feeling hungry, and tired, this resulted in a rough first day. - There was a language barrier with most of our meals. We ordered many things that came back wrong, or didn't come at all. Non-alcoholic drinks for kids came back with alcohol, some appetizers and deserts never came, etc. - The cost of this resort was extremely high. We ended up staying at another resort a few miles away for a few days and spent less than a fraction per night.

David

I love this resort, the staff are kind and friendly. It was a beautiful time in Mexico. I would have given the hotel a 5 start rating if it weren't for two things that I didn't like very much. 1. The hotel is starting to show it age. It is in need of major repairs/Renovations in some rooms. The room we got had cracks in the walls and ceiling. While the AC worked perfectly, I noticed that it looked like it was on it last leg. One of our friend had there room flood due to a heavy rain fall one day. The Resort was excellent in handle this with no problem, as they moved them to another room and upgraded there room as well. But in reality, this wouldn't happen at a newer resort. 2. My second grip was with one of the staff members who were trying to sell me a Timeshare with Melia programs. I didn't like that she was overly pushy when selling the program. I know you have to make a sale, but If I say I'm thinking about it. Then please let me think about it. You don't have to corner me every time you see me and try to force me to get a sale. I didn't like that, and I didn't appreciate it, as I had to do many things to avoid this person. I Shouldn't have to avoid people on my VACATION! Granted I won't hold this against the resort, because one of the other staff was kind and just let us be and it worked out perfect for us. Overall, I enjoyed my stay. But in the future, I may look at other resorts that are more modern and not falling apart over time. I would love to stay here again if they renovate the place, especially the rooms.

Jeremy Sumpter

Let me start out by saying I greatly dislike giving bad reviews but I am always honest to help others to make an informed decision. Was pretty average compared to the four other places I have stayed in this area over the past six years. I brought my family here, as usual, to see the beach. I could have gone anywhere to hang out in a pool. The beach was no where close to being usable. No attempt to even try to clean it up, very disappointing. Hot tubs on balcony did not work very well at all and showers were not much better. For what we paid I definitely expected better. On a scale of 1 to 10 of a tropical beach I would honestly give it a 6. Hope this helps someone.

Todd Mauney

This resort is awesome! The food is unbelievable. We opted for a room in the reserve part of the resort. Lots of things for the kids to do. Only bad thing is the beach is completely cover with seaweed. Seriously it's 4ft deep right now. We took the ferry over to Cozumel to day to play in the sand. So if you don't care about the beach it is a great place to visit.

Joshua King

Punti salienti

Excellent

Excellent family hotel. Fantastic service. Great location. Awesome vibe.

Located near shopping areas and the beach.

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Paese di nazionalità

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Location

5 Avda Calle 112 Col Luis Donaldo Colosio, Near Punta Esmeralda Beach, Playa del Carmen/Playacar, Riviera Maya & Cozumel Island 77719, Mexico

Paradisus Playa del Carmen - Riviera Maya

Exterior

Exterior

Exterior

Exterior

Exterior

Exterior

Exterior

Exterior Night

Exterior Night

Entrance

Entrance

Lounge

Lounge

Kids Zone

Kids Zone

Paradisus Junior Suite

Paradisus Junior Suite

Paradisus Junior Suite Swim up

Paradisus Junior Suite Swim up

Exterior

Junior Suite

Junior Suite Terrace

Junior Suite Terrace

One Bedroom Master Suite

One Bedroom Master Suite

One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

One Bedroom Master Suite

One Bedroom Master Suite

Swim Up Exterior

Swim Up Exterior

Swim Up Exterior

Swim Up Exterior

Paradisus Junior Suite Swim up

Paradisus Junior Suite Swim up

One Bedroom Master Suite Swim Up

One Bedroom Master Suite Swim Up

One Bedroom Suite Swim Up

One Bedroom Suite Swim Up

One Bedroom Master Suite

One Bedroom Master Suite

Luxury Suite Room Swim Up

2 Bedroom Master Suite

2 Bedroom Master Suite

2 Bedroom Master Suite

2 Bedroom Master Suite

Naos Buffet

Naos Buffet

Naos Buffet

Naos Buffet

Naos Buffet

Naos Buffet

Naos Restaurant

Naos Restaurant

Passion Restaurant by Martin Berasat

Passion Restaurant by Martin Berasat

Hadar Restaurant AdultOnly

Hadar Restaurant AdultOnly

Bana Sushi Bar Adult Only

Bana Sushi Bar Adult Only

Mole Restaurant

Mole Restaurant

Vento Restaurant

Vento Restaurant

Vento Restaurant

Vento Restaurant

Bana Restaurant

Bana Restaurant

Bana Restaurant

Bana Restaurant

Fuego Restaurant Adult Only

Fuego Restaurant Adult Only

The Market Restaurant

The Market Restaurant

The Grill Restaurant