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star star star star star Shaharut, Hevel Eilot Negev Desert, Arava Valley, In Hevel Eilot, Negev Desert, Negev 8886500, Israel
Chegamos em 11 de setembro de 2022, período perfeito para passar férias no sul. Fomos recebidos com um sorriso por todos os prestadores de serviços. Um lugar perfeito (não menos), construído com sabedoria e sem prejudicar a textura natural da área, o quarto também é perfeito e preciso até nos mínimos detalhes, e claro a piscina com uma temperatura precisa e uma vista deslumbrante das Montanhas Adom . O destaque: o jantar no talentoso chef David Beaton, alucinante, cada prato foi feito com carinho, tanto com os sabores perfeitos quanto a forma artística de servir, meu marido aproveitou todos os pratos, e eu, problemática (celíaco vegano) , também. Não sei como o talentoso chef tratou os ingredientes, mas sei que no final o sabor ficou maravilhoso e inebriante, receio que minhas palavras não descrevam bem a intensidade dos sabores que experimentamos. Vale a pena vir ao hotel, nem que seja para provar as mãos maravilhosas do talentoso chef!!! Estive em muitos dos melhores hotéis do mundo, mas parece que este hotel supera todos eles, em sua singularidade e alto nível.
Llegamos el 11 de septiembre de 2022, un período perfecto para vacacionar en el sur. Todos los proveedores de servicios nos recibieron con una sonrisa. Un lugar perfecto (nada menos), construido sabiamente y sin dañar la textura natural del área, la habitación también es perfecta y precisa hasta en los detalles más pequeños y, por supuesto, la piscina con una temperatura precisa y una vista impresionante de las montañas Adom. . Lo más destacado: la cena en el talentoso chef David Beaton, alucinante, cada plato se preparó con cuidado, tanto con los sabores perfectos como con la forma artística de servir, mi esposo disfrutó todos los platos y yo, problemático (celiaco vegano) , también. No sé cómo manejó los ingredientes el talentoso chef, pero sí sé que al final el sabor fue maravilloso y embriagador, me temo que mis palabras no describen bien la intensidad de los sabores que experimentamos. ¡Vale la pena venir al hotel, aunque solo sea para probar las maravillosas manos del talentoso chef! He estado en muchos de los mejores hoteles del mundo, pero parece que este hotel los supera a todos, en su singularidad y alto nivel.
Uma experiência de outro mundo. Para encontrar um hotel na paisagem desértica com uma atmosfera de liberdade na natureza, fomos muito bem recebidos desde a recepção até o final da estadia. Encontramos uma equipe jovem e sorridente que estava apenas procurando uma maneira de ajudar o hóspede. Teremos o maior prazer em hospedar novamente e claro que iremos recomendar aos amigos.
Una experiencia de otro mundo. Encontrar un hotel en el paisaje desértico con un ambiente de libertad en la naturaleza Recibimos una cálida bienvenida desde la recepción hasta el momento en que terminó la estadía. Encontramos un personal joven amable y sonriente que solo buscaba una manera de ayudar al huésped. Estaremos encantados de volver a hospedar y, por supuesto, lo recomendaremos a nuestros amigos.
TLDR;You won’t experience a sixth sense here, very disappointing, Avoid. Property is poorly maintained, understaffed and inconsistent at best when it comes to service level.We are a couple, stayed for two nights for a birthday after an exceptional stay at Six Sense in Thailand.Let’s start with the good, Jonathan in the restaurant is a 3 star Michelin level professional, his knowledge, enthusiastic dish presentation and attentiveness are second to none. Efrat (supervisor reception?) was very attentive once we escalated and gave us a great tour of the property.Unacceptable room cleanliness:Water in the shower had a metallic odor, handheld shower head from untreated bronze left a metal residue.Room not inspected before our arrival, there was a running shower gel container above the bath when we got there, I hope it wasn’t a leftover from previous guest.Stains, bed frame leather had huge, visible, dry, historical wine stains which were clearly not treated, these were not fresh stains to be clear, it just seems like they didn’t make an effort to treat the leather.Service: Restaurant: Service is a hit and miss, evenings are exceptional, breakfast on the other hand was a complete disaster, a couple next to us left after their eggs haven’t arrived after 30 minutes, in our second morning our drinks never arrived… luck of the draw, if you have one of the great servers you will be great if not you should maybe stick with the items in the buffet.Shuttles: There are shuttles in the hotel, we have witnessed a 20 minute wait by other guests in the spa when we just arrived and decided not to partake.Room service/house keeping: We called for service 3 times, there are only 2 big towels in the room and we asked for an additional 4 should be a pretty regular request but we learned its not as simple….the first time we called the agent said there are more towels…. there weren’t so we called again and asked for them…. nothing arrived for an hour so we called again, this time it took about 30 minutes and there were only 2 towels….strange…. the next day we didn’t have to call twice….we immediately went to play the lottery as it sure was our lucky day.Pool, yoga class and spa were exceptional service wise.Unpleasant Check-in: We arrived at about 5pm and were greeted by 3 persons the first was at the gate verifying our guest status, then a valet/bellboy and then someone who identified as our GEM - Guest Experience Manager…. All were very friendly and asked the same questions, awkward but we did answer “how are you” “where are you arriving from” “how was your journey”…. we love smalltalk but maybe give each one a different question might make it more pleasant and less scripted and repetitive.We opted to self park and had to walk from the parking back to the reception area even that there was a shuttle and a driver who was waiting for us… I am not sure why.Then our GEM asked us for our phone and e-mail which was already provided during booking, the bellboy did the same for our luggage, surely there could be a way to better communicate our details and not ask for information already provided.The Gem asked if we have booked any activities and we said that we didn’t but we would love to Learn more, answer was “there are camels and bike tours and walking tours, which would you like to order?” No detail, same presentation went for the spa services and restaurant… emphasizing our need to book rather than any detail on serviceThen we continued to a property tour, it was rushed, uninviting, strange. The GEM drove in an access road pointed towards a a few stones and said here are the stairs to the pool, no need to leave the golfcart, there are the steps to the spa, there is the theater… we didn’t see any of them and asked where … the GEM drove closer and showed us… at this point we asked to see the reception manager … while sitting waiting for the manager there was another couple who received a proper tour by another GEM… the manager arrived and was very welcoming and gave us a proper tour.
Staff is very disorganized and definitely not fit to operate a luxury resort. There are some members that a very kind but that is the bare minimum for any hospitality provider. Due to the nature of my visit I will shine some light on the events that lead to my decision of leaving this review. I apologize in advance for any sloppy writing as I am not a writer by nature lol. I hope the experience I share will help you in your decision making while choosing your vacation. 1. The purpose of my stay was to use the resort and its fine amenities as the backdrop of my marriage proposal to my girlfriend. I had coordinated a few special activities with a member of the guest experience team and was very excited for what was in store! A private camel ride followed by a romantic cliff side dinner with oud player was what I had worked out with their GEM (Guest Experience Manager). The day this was coordinated was also the day we were checking in. After a long, but gorgeous drive, to the resort from Tel Aviv we arrive at the resort. At check in my girlfriend and I were asked if he wanted to book any experiences during our stay, camel ride? Yoga? Spa? Dinner reservations? I had to kindly remind this employee that I had already booked all of this way in advance which was a bit frustrating but not enough to cause any problems. What made me a bit angry was that once she realized I had booked a private camel ride and dinner that evening we were rushed to begin those experiences right away. Hardly had anytime to change clothes and shower after a long day of driving. Anyways... After our camel ride I had coordinated a beautiful private cliff side dinner with oud player to pop the big question. I was assured that it was a magical part of the resort and that we would be served a nice dinner to pair with the view. The time comes to begin our magical dinner and we arrive at a lovely picnic with a private oud player as discussed at this location on the resort with an incredible view of the Negev. Only thing is, we were sitting right next to the resorts water tower and utility storage area. A beautiful view with out a doubt but the surrounding area made us feel we were in a junk yard. Luckily we were able to turn our backs to this ugly backdrop and focus on the reason we even came to the resort.. To ask my GF to marry me. I pop the question, yada yada yada, we are served cheese, bread and wine and then nothing... 10 minutes go by. Nothing. 15 minutes go by.. nothing. 45 minutes go by.. Sun has set. Nothing. No server, no staff, not one person came to bring us any food, drinks, water nothing. Our incredible oud player tried to stay as long as he can but with the sun set, the night sky of the negev made it very hard for us to see one another so he asked if he could leave. After waiting and waiting and waiting for someone to at least check on us we decided to leave and walk one of the restaurants open to eat dinner. We were extremely frustrated as we had been traveling all day, then rushed to our camel ride and dinner, to find that there was really no dinner, and then left alone outside by a water tank on a night that is one of the most unforgettable nights in my now fiance's and I life! 2. Another issue I had with our stay was I had booked a room with a private pool. Originally I had requested a room without but then called to upgrade the room and was assured that the upgrade was taken care of. Upon arrival I found that the upgrade requested was not given. Being rushed to make it to the camel ride I just ignored it and decided that it would be silly to bring up to the staff on the night of our engagement. 3. The last and weirdest issue I had with our stay was actually when we returned. It has been almost a month since our stay which I had prepaid in advance with Amex Travel. I recently get a call from someone saying that I need to pay an additional $900 usd. I have reached my word limit. But just know the staff are friendly but a bit incompetent.
Este é um lugar muito especial em um ambiente especial. Você realmente se sente no deserto e pode encontrar uma sensação de calma pensando em toda a história que aconteceu lá. A comida é superior. Eu não chamaria o serviço de polido, mas o serviço é além de amável. Eu diria que é a falta de formalidade que realmente faz você pensar sobre a cultura do cenário e pode realmente melhorar a experiência. Não perca o passeio de camelo. É uma experiência fabulosa e os camelos são muito amigáveis. Já estou com saudades deste lugar e estou ansioso para voltar em breve!
O lugar mais incrível que já vi no país, o serviço, a comida, as vistas, os tratamentos de spa, a equipe e os serviços sorridentes. A limpeza do hotel é incrível e que tristeza triste ..... não existem essas coisas.
El lugar más increíble que he visto en el país, el servicio, la comida, las vistas, los tratamientos de spa, el personal sonriente y los servicios. La limpieza del hotel es increíble y que pena más triste..... no existen esas cosas.
Este es un lugar muy especial en un entorno especial. Realmente te sientes en el desierto y puedes encontrar una sensación de calma pensando en toda la historia que ha tenido lugar allí. La comida es superior. No llamaría al servicio pulido, pero el servicio es más que amable. Yo diría que es la falta de formalidad lo que realmente te hace pensar en la cultura del entorno y realmente puede mejorar la experiencia. No te pierdas el paseo en camello. Es una experiencia fabulosa y los camellos son muy amables. ¡Ya extraño este lugar y estoy emocionado de volver pronto!
This is a very special place in a special setting. You really feel out in the desert and can find a sense of calm thinking about all the history that has taken place there. The food is superior. I wouldn’t call the service polished, but the service is beyond amiable. I would argue that it’s the lack of formality that really gets you to think about the culture of the setting and can really enhance the experience. Don’t miss the camel ride. It’s a fabulous experience and the camels are very friendly. I miss this place already and am excited to return soon!
O lugar é realmente uma façanha para todos os sentidos... Não é apenas a localização, aninhada no topo de vistas deslumbrantes sobre o vale que faz fronteira com o Jordão... Não é apenas a sensação espetacular de estar no deserto, mas todo o ambiente e atenção ridiculamente perfeita aos detalhes. É tão pessoal... Os livros, os tecidos, as decorações... Uma mistura perfeita de conforto e originalidade, proveniente de lugares originais sobre os quais se constrói a história deste lugar mágico. A equipe é muito profissional, mas você rapidamente se sente em casa... Parte da família. Tudo é simplesmente espetacular e nos levou umas boas duas horas andando e apreciando os mínimos detalhes... Realmente é um trabalho de gênio. Absolutamente adorei. Pode facilmente imaginar voltar por muito mais tempo.
O lugar mais louco que visitei .. basta pensar em tudo e atualizá-lo um pouco mais .. consciência de serviço louca .. design deslumbrante e localização especial. Já esperando para voltar novamente!!! Nosso Valery Jam no hotel apenas melhorou a experiência e tornou tudo tão acessível .. Obrigado🙏
Comportamento inadequado dos funcionários do hotel. Eles voltaram para mim mais tarde no meu pedido para fechar o café da manhã no hotel. A recepcionista perguntou primeiro os nomes completos dos hóspedes e só depois foi informado que aos sábados não aceitam hóspedes de fora nos restaurantes. A data era conhecida por ela com antecedência, e a decisão de recusar o fechamento do pedido foi tomada com base na filtragem setorial/sectária. Os funcionários do hotel e sua administração não podem se dar ao luxo de se comportar dessa maneira, pois o hotel está localizado no coração de uma área onde Ben-Gurion assimilou todos os fundamentos do sionismo na Terra de Israel!
Comportamiento inadecuado del personal del hotel. Más tarde me respondieron sobre mi solicitud de cerrar el desayuno en el hotel. La recepcionista primero preguntó los nombres completos de los invitados y solo entonces le dijeron que los sábados no aceptan invitados externos a los restaurantes. Ella conocía la fecha de antemano y la decisión de negarse a cerrar la orden se tomó sobre la base de un filtrado sectorial/sectario. ¡Los empleados del hotel y su gerencia no pueden darse el lujo de comportarse de esta manera ya que el hotel está ubicado en el corazón de un área donde Ben-Gurion asimiló todos los fundamentos del sionismo en la Tierra de Israel!
El lugar es realmente una hazaña para todos los sentidos... No es solo la ubicación, enclavado en lo alto de impresionantes vistas sobre el valle que bordea Jordania... No es solo la sensación espectacular de estar en el desierto, sino todo el ambiente y ridículamente perfecta atención al detalle. Es tan personal... Los libros, las telas, los adornos... Una mezcla perfecta de comodidad y originalidad, procedente de lugares originales sobre los que se construye la historia de este mágico lugar. El personal es muy profesional pero rápidamente te sientes como en casa... Parte de la familia. Todo es simplemente espectacular y nos llevó unas buenas dos horas caminando y apreciando los detalles más pequeños... Realmente es el trabajo de un genio. Absolutamente me encantó. Fácilmente puedo imaginar volver por mucho más tiempo.
El lugar más loco que he visitado ... solo piense en todo y actualícelo un poco más ... conciencia de servicio loco ... diseño impresionante y ubicación especial. Ya estoy esperando para volver de nuevo !!! Nuestro Valery Jam en el hotel acaba de mejorar la experiencia e hizo todo tan accesible... Gracias🙏
We decided to stay at the Six Senses as a romantic break during our two week trip to Israel. We booked the Six Senses Suite for 3 nights. Without question this property is the most unique, stunning and breathtaking hotel that we have ever been to. We felt like we were at the end of the earth and we’re just as blown away by the scenery from minute we got there to the day we left 3 days later. The service was 5 star. From the minute we arrived the staff went above and beyond for us. Our first night we wanted to switch rooms based on some things we didn’t like about the first room. Ziv, the manager was wonderful and came up to us at Dinner at the chef restaurant to offer us another room. He and Val ended up moving us, no questions asked. These two went above and beyond checking in with us numerous times during our stay by name making sure everything was ok. If you stay at the Six Senses please make sure you go find Ziv and Val- they are the best and improved our stay immensely. The rooms and property were spotless. In fact when we used a bathroom at the pool or near the restaurant and went back an hour later it had already been cleaned. Never seen anything like it. To get anywhere on property you would call for a ride and someone would be at your door 5 minutes later. The food is also outstanding. The included breakfast buffet was fantastic each and every morning. Our servers were so friendly and kind. Meka and Noam were specifically fantastic. We liked Jamila more than the chef restaurant because the food is more approachable. Both restaurants were incredible. The lunch spot was also amazing. In terms of experiences we literally laid at the pool for 3 days. We did the Sunset Ceremony which is super nice and includes wonderful drinks We highly highly suggest visiting the Six Senses while in Israel. The Negev is beautiful and worth a visit in a 5 star fashion. Thank you again, Ziv and team for an unforgettable experience And oh yeah: make sure you say hi to Shemesh the dog!
The place is truly a feat for all the senses... It isn't just the location, nestled atop breathtaking views over the valley bordering Jordan... It isn't just the spectacular feeling of being in the desert, but the whole ambience and ridiculously perfect attention to detail. It is so personal... The books, the fabrics, the decorations... A perfect blend of comfort and originality, sourced from original places on which the history of this magical place is built on. The staff is very professional but you quickly feel at home... Part of the family. Everything is just spectacular and took us a good two hours of walking around and appreciating the smallest details... It really is the work of genius. Absolutely loved it. Can easily imagine coming back for much longer.
One of the best hotels in Israel and probably in the area. In the middle of nowhere, great view, rooms are great and clean, friendly crew. Spa, pool and hot tub and many more facilities, one of the best breakfast we had
Anyone who could rate this EPIC hotel anything less than a 5 doesn’t know what they’re talking about or is just a whiner not picky joker IMHO. I’ve been all over the world and stayed at Aman, Four Seasons and myriad smaller boutiques and other five star chains and my wife and I cannot believe our eyes with this place.The rooms are huge, you have your own pool, a full living room, the style is extremely chic, high degree of privacy, the food is out of control great, the cocktails are artisanal and delicious, wine selection fantastic, service is 10 star, and the views are breathtaking.The only complaint I could possibly have is that they need more e-bikes so they aren’t “sold out.”We found out about this place through a friend in Tel Aviv, and told our Heli pilot to drop us here last minute and the mih try we landed, the only complaint u could think of was that I wasn’t going to he here for a week.Our trip just didn’t allow for more time.But even though we live in Northern California, we are already plotting our return.The restaurant sits over a Joshua Tree-ish, sweeping desert view where it appears that God itself has shaped the land.You can see the spiny ridge over the Jordan border.So the views blow your mind.The decorum all over the hotel makes me want to re-do our own home.Luxurious but super appropriate for a desert environment.A lovely array of wood, linen, metals.The uo lighting and the rock walls with no mortar?You could spend a day talking about them.Particularly the walls.They’re a work of art.So yeah.Service food atmosphere cocktails etc.All best in class.All sustainable.If anyone has a complaint, maybe it’s that it’s hard to get to but that’s the point, isn’t it?It’s only an hour north of Eilat and you could probably get here in 3 or so from TA or Jerusalem.And it is worth it!!!!
The BEST hotel in Israel: Six Senses Shaharut is something very special. Our room: We had villa 40, a Panorama Pool Villa, and the villa was top of line in every way. A fun 'smart' room setup allows you to control the lights, sound system, and room temperature with your personal smart phone. The villa included a spacious bedroom with amazing views, luxurious linens, and a comfy bed and pillows that spoiled us. The bedroom also had a desk area which came in handy. The villas bathroom had a double vanity, a large tub for relaxing, and a gentle rain shower. The covered patio of villa 40 did a great job keeping us cool from the heat of the sun, and the outdoor ceiling fans were a smart touch. The patio was very spacious with a large private swimming pool and outdoor shower. The patio also had various sitting areas, including an outdoor dining area. The living room was a slightly odd shape, but was comfortable with plenty of seating, a fireplace, a flatscreen TV, as well as a decently stocked mini-bar. All day in-villa-dining came in handy when we wanted a light snack, some lunch, or a late night nosh. The food was superb in quality, flavor, and presentation. Housekeeping did an excellent job every day servicing our villa. Service:Every staff member we encountered had an excellent attitude, and a great work ethic to go along with that positivity. We were there only a few months after they had been open, and the staff did a commendable job in fulfilling each of our requests. Most requests were answered with 100% satisfaction, with a minor amount of requests that could not be met. Those requests that could not be met, are 'wrinkles' that we feel the resort will iron out in time, as the resort and staff gain more experience.Does any resort, upon a fresh opening, run at 100%? No. Did Six Senses Shaharut do everything they could for us, so that our stay felt like the resort had been open for years? Yes. And with much pleasure in doing so. Food and beverage: Wow. Breakfast was such a delicious way to start our morning's. Fresh organic produce, egg dishes prepared to order, fantastic fresh made juices and smoothies, and a beautiful buffet really set the tone for each day. Not to mention the view from the restaurant every day, was breathtaking and motivational. Lunch and dinner were just as delicious, fresh, and comforting. Israel has a bounty of fresh produce to work with, and the chef at the resort expertly knows how to utilize it. We must also mention the wonderful beverage program, that is thirst quenching and superb. Starting with fresh made smoothies and juices at breakfast, to an Aperol spritz or two at lunch, followed by craft made cocktails in the afternoon, and a sophisticated wine with dinner, they covered all our bases. Another notable service at Six Senses Shaharut, are the mini electric Hummers that picked us up and shuttled us from our villa to any area of the resort. The drivers were always prompt when we called for transportation. They also were fun to talk with, and helpful, when we asked them questions about the area, resort services, or resort experiences we were interested in checking out. We only spent 5 days at Six Senses Shaharut, and we left feeling an excitement to return. We look forward to learning more about the resort and the experiences they offer. We also look forward to enjoying the Six Senses lifestyle that Shaharut provides, with a deep sense of peace and tranquility, once again.
O hotel está em uma localização especial. A comida é excelente, os prestadores de serviços acolhedores. No entanto, pelo alto preço cobrado pela estadia, esperávamos que: ... quando chegarmos ao café da manhã, não haverá restos de comida e copo debaixo da mesa. Também quando pedimos legumes extras no jantar, fomos obrigados a pagar por eles, apesar do preço muito caro do prato. A flutuabilidade do cobertor estava manchada e tivemos que esperar até que fosse substituído, o que obscureceu nossa estadia no local.
Afable y cálido recibimiento, además de preocupación permanente por el huésped. Espectacula!!!una aventura en pleno desierto con las comodidades y lujo deseado!!!
Shaharut, Hevel Eilot Negev Desert, Arava Valley, In Hevel Eilot, Negev Desert, Negev 8886500, Israel
