Eu esperava mais!
starstarstar Hanna Litwinski
Excelente serviço e os quartos são lindos
starstarstarstarstar Sergio Jr
Excelente hotel! Do atendimento ao conforto do quarto! Apenas uma crítica ao secador de cabelos disponível: muito ruim, defasado, com pouca potência. Estive em outros hotéis da rede AccorHotels, de categoria inferior(Mercury), que disponibilizam melhores secadores de cabelo. Falha em detalhe importante...
starstarstarstarstar Liege Tres
Excelente hotel e localização.Fácil de ir para qualquer lugar em Berlim
starstarstarstar Pdmm1967
Perfekte Lage, schönes Hotel. Wir waren mit unserem Zimmer sehr zufrieden. Das Personal war sehr freundlich und das Frühstück sehr lecker. (Die Omelettes waren super lecker). Schade das unsere Woche schon um ist aber wir kommen definitiv wieder.
starstarstarstarstar Frank Witt
Um bom hotel! Camas muito agradáveis e tudo é limpo. Suas malas serão levadas para o quarto. Achei o edredom quentinho, mas isso varia de pessoa para pessoa. A localização é boa, da estação de metrô Kurfurstendam ou ausburgerstrasse você está lá em pouco tempo. O café da manhã também é bom.
starstarstarstarstar Marianne Van de schootbrugge
Good hotel. No complaints.
Got new soap every day.
starstarstarstarstar Lucien
Lovely rooms, delicious buffet breakfast..... perfect location for a business trip.
starstarstarstarstar Lorraine Fountain
I stayed here many years ago when name of this hotel was something else, but forgot to review. Everything topquality , breakfast , room , lobby , service, parking and location , everything superb. Close to KaDeWe and the destroyed church on kurstfursterdamm. I really recommend
starstarstarstarstar Artin Seropian
Very nice hotel ,room was big and clean.Staff very friendly.I'll stay there again when in Berlin
starstarstarstarstar Jon Gisli Gudlaugsson
We were staying in the hotel for 6 nights for vacation' I really don't know why it is a five-star hotel. the cleaning services are so bad, we had to call the reception to make sure they will clean our room. On the 2nd day, the toilet paper was over and they didn't refresh it which was very uncomfortable (putting it mildly), and they also didn't refresh the soap, shampoo almost through our entire stay. the toilet, the bath, and the sink cleaning were in lack too. the room was very old and not well equipped, the team didn't replace the coffee cups and we had to call reception for tea and coffee refill since it didn't happen daily (once in all our stay). coffee machines are only available in "premium rooms" according to the staff, in a 5-star hotel (which was half empty), in 2022. we were in Berlin many times, this is definitely not the best deal in the city, there are better hotels for less the price. if it was possible, I was reviewing it for less than 1 star!
star Sagi Nissim
Um hotel na melhor localização. O pessoal é muito simpático e cortês. Nosso quarto ficava no 9º andar, tudo era super limpo e muito espaçoso. Adoraríamos voltar.
starstarstarstarstar Yvonne A.O.
Para mim, este hotel é um dos 3 melhores hotéis de 5 estrelas em Berlim. Recepção e funcionários muito simpáticos e prestativos. Tinha um quarto no 10º andar, grande sala grande com uma vista muito boa. Já tinha vários hotéis 5 estrelas em Berlim, com certeza voltarei. Nós recomendamos!
starstarstarstarstar Thomas Schumacher
For my work I stay prox 2 weeks a month in Berlin. As always I have searched a 5 star hotel and found DorintKurfürstendamm. During my stay I have not experienced a 5 star service. No roomservice, no room cleaning during my stay (4 nights). No water, no desinfection nothing! My room also didn’t smell nice, and carpet was dirty. (Which is clear when you do not clean regularly) The worst experience I got when checking out; Mrs Bongé didn’t understand my complaints because “I don’t understand why you expect a 5 star service, our hotel has no rating and the management is still deciding whether we will be a 3 or 4 star hotel” how can someone say this when this hotel shows up as a 5 star hotel in many booking sites (trivago, hotels.com etc) It is very clear that the management of this hotel has no interest at all to offer good service. Instead the clear focus lays in saving on service costs. I am sure this focus will get more important over the next years while guests won’t be willing to pay for this standard anymore. Just a shame. This hotel has many opportunities and a great location!
starstar Jeroen Valk
Great hotel-Great location. Wonderful hotel in the perfect location when visiting Berlin. The hotel is on a fairly quiet side street away from the main road which is great. It’s literally 1 minute walk to the main shopping/restaurant areas and, at the right time of year, 3 minutes to the Christmas market. 10 minute walk to the main train station and shorter walk to the underground. The 5 star hotel deserves 5 stars. The staff, facilities and amenities are worthy of this. I would highly recommend staying here when visiting Berlin. I’d like to think I’ll return one day.
starstarstarstarstar Phil Batten
Desastre, la atención es pésima, hacen la habitación a las 5 de la tarde o no la hacen directamente. Toallas pequeñas y viejas. No higienizan el lavatorio del baño, ni el marmoli. Una vergüenza No te lavan la taza que tomaste café, no te ordenan el baño, solo cambian toallas. No lavan losvasos. Los ascensores son pocos. Uno nunca anduvoUn desastre. El desayuno pobre. No esta lindo. Vine 2 veces antes, cuando era Sofitel y era mucho mejor. No volveré más. Carísimo €180 la noche, para esa atención
star Fabiana B
+ excellent location + spacious rooms + friendly receptionists- no porter to help with luggage - do not clean rooms properly (literally only made up the bed) - breakfast is chaotic, with limited options -rooms furnitures are very oldI believe this is more like a business hotel than a tourist one
starstarstar Yusuf Radhi
Wonderful service, kind people and lovely breakfast!
starstarstarstarstar Emma Villafane
Es un excelente hotel, la ubicación es de las mejores, puedes ir caminando al Ka De We!
starstarstarstarstar Jorge Locela Vergara
Excelente hotel aunque bastante costoso
starstarstarstarstar Carlos V. Rastelli
Inaudito! Un joven empleado me ha exigido que le enseñará la tarjeta de mi habitación para dejarme pasar! Tengo casi 60 años y jamás me había pasado. Qué humillante! Aparte de esto, me gustaron mas elSofitel de Budapesty el de Lisboa.
starstarstarstar Salvi Gonzalez
Habitación muy cómoda y agradable. El servicio excelente. Muy buen desayuno. Todo es de un gran nivel.
starstarstarstarstar Javier Kracht
Mí única crítica es el una funda que cubre el colchón, al ser de material sintético provoca incomodidad durante el sueño
starstarstarstar Arturo Ponsati
Hotel de mucha calidad. Atenta y cordial atención de todo su personal. Habitaciones amplias, limpias y bien decoradas. Desayuno muy completo. El precio es elevado pero lo vale.
starstarstarstarstar Mariano Colombotto
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