The hotel manager’s rude and Beware of Janky police officers.
Sorry for the long review but I have a story to tell about my last stay at this location.
I am a gold elite member under IHG. At this specific location , me and my partner stayed at this hotel a 4-5 times out of the week over the last 4 months. So, we pretty much know everything there is to know as a guest there. They call me by last name, that’s how often we’re there.
We usually check in late, but noticed they have police officers who sit in front of the hotel and at the left-end of the hotel at all hours of the night. So we felt safe at during check ins. Everything was great until recently (within the last month). Well a couple of the night shift workers made me aware they’re no longer accepting the card we had been using over the last few months. That’s ok. So a couple nights ago, we go to check in, the lady behind the desk told me my CREDIT CARD was prepaid and she could not give me a room... strike one. Ok. After a 20 min check in process going back and forth about my card, we walk into our room and immediately smell trash. Strike two. Went back down to the desk to request another room, we get it. Ok. After falling asleep we’re woken up to 4 LOUD bangs on our hotel door at 8:40am. Scaring us out of our sleep. We jump up to see who it is, it’s one of the hotel police officers asking for me... he let me know I need to put clothes on because someone broke into my car and he needs to escort me to another police officer.. ( a woman I’ve never seen any times staying at this hotel and I know all of the young African American male officers who’s at the hotel every night by face) 2 police cars are parked in front of my car, her’s and the young officer who just escorted me to her. He immediately gets in his car leave to be with her. She looks at me and ask about my tags if I had license, registration, and insurance... 😐. All while holding a few work documents, I had left in my back seat, in her hand. She asked if I wanted to file a police report I said no. She handed me my papers and said ok have a nice day. And they both drove off. And left me to go on about my business.
I finally get to my car, the passenger window is CUT perfectly around the window seal. Meaning the glass to my window is laying on the ground in whole and cut through the middle. So because the glass was cut through, my car alarm didn’t go off.
Me and my partner have EVERY reason to believe it was the police officers who broke into my car.
For what reason ? We’re assuming because were spending $150 on rooms 5 nights out the week. We drive a nice car with tinted windows. We’re in high end designer every night.
We park Directly in front of the hotel every night. We walk pass the same police officers every night. And this particular night, a police officer shined his bright light at our car while driving by. Also, When the cop got me out the room the first thing he said it doesn’t look random because someone cut the glass.
So you mean to tell me all the months we been staying here and out of every car in the parking lot only ours get broken into while parked directly in front of the hotel where police are always sitting. We check in late, and check out late. and everyone’s sleep so no one ever see us. The lobby doors are locked during the times we usually check in. So only the hotel workers and police officers see us check in and check out.
I’m 100% sure it was the same police officers who work at the hotel
And I will be filing a police report just not with the 2 officers I seen that day.
star Sonia D
Another great stay at staybridge. Mini kitchen was great to have. Grills and a fire pit. The staff way exceptional awesome.
starstarstarstarstar Michael Smoker
Me impresionó mucho la energía, el carisma y la positividad de Kristen en la recepción. Ella fue increíblemente educada y servicial durante nuestra estadía en esta propiedad.Nos alojamos en una suite de dos dormitorios K / DQ y estaba casi impecable. Hubo algunos detalles menores como un tapón dispensador de jabón, pero en general, la suite era moderna, limpia y cómoda.Esta propiedad será absolutamente mi lugar de referencia cada vez que visite el área de DC.
starstarstarstarstar Robert Malka
Fiquei muito impressionado com a energia, carisma e positividade de Kristen na recepção. Ela foi extremamente educada e prestativa durante a nossa estadia nesta propriedade.Ficamos em uma suíte de dois quartos K / DQ e foi quase impecável. Havia alguns detalhes menores, como uma tampa de dispensador de sabão vacilante, mas no geral a suíte era moderna, limpa e confortável.Esta propriedade será absolutamente a minha escolha sempre que eu estiver visitando a área de DC.
starstarstarstarstar Robert Malka
I was highly impressed with the energy, charisma and positivity of Kristen at the front desk. She was incredibly polite and helpful during our stay at this property.We stayed in a K/DQ two bedroom suite and it was nearly impeccable. There was a few minor details like a wonky soap dispenser cap but overall the suite was modern, clean and comfortable.This property will absolutely be my go-to anytime I'm visiting the DC area.
starstarstarstarstar Robert Malka
Stayed 6 weeks... Guest below menhaf covid parties late into the early morning, hotel did nothing for noise control, internet was down the first 4 nights there and rather than contact right personnel to address it l, guest services)or whomever gave me the number and had me reach out to them. Took 4 days to have it resolved. Had to work from home else where. Valet trash only works when they are contacted else it was bags outside rooms in multiple floors for days. Truly if I could give no stars I would. Use at your own risk. There's been numerous staff faces, not sure if there's a retention issue or not. And please don't get me started on their kitchen xookatife or what have you.
star Linda Nwachukwu
I was highly impressed with the energy, charisma and positivity of Kristen at the front desk. She was incredibly polite and helpful during our stay at this property.
We stayed in a K/DQ two bedroom suite and it was nearly impeccable. There was a few minor details like a wonky soap dispenser cap but overall the suite was modern, clean and comfortable.
This property will absolutely be my go-to anytime I'm visiting the DC area.
starstarstarstarstar Robert Malka (BeardedRebelTX)
Very nice new property. Front desk staff was extremely pleasant! Room was great! Clean and quiet. I'll definitely be staying here again when I go back to that area.
starstarstarstarstar Crystal W
Soy un chico Hilton! Sin embargo, el personal y las suites combinadas crearon la mejor experiencia. ¡Aprecio tu hospitalidad y definitivamente me verás de nuevo!
starstarstarstarstar Cleveland Smith
Eu sou um cara do Hilton! No entanto, a equipe e as suítes combinadas criaram a melhor experiência !! Agradeço sua hospitalidade e você definitivamente me verá novamente!
starstarstarstarstar Cleveland Smith
I’m a Hilton guy! However, the staff and the suites combined created the best experience!! I appreciate your hospitality and you will definitely see me again!
starstarstarstarstar Cleveland Smith
No esta funcionando esta en proseso finalisar algunos detalles
starstarstarstar Wilfredo Guzman
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