Careful! They do not have service to keep lugagge and if you complain to them, they will propose you to leave the hotel with no penalty but in fact, they will charge you complete price!!!!
star Jesús Escrivá Muñoz
Ill equipped, bad location and bad service, pls provide discount for residents for level 3 and 5 services
star Kelvin Ho
Traveled alone.
Easy to reach with MTR (Causeway Bay Station) walking distance 10 mins. Airport City bus A11 (Sugar Road bus stop) walking distance 15 mins. Prior arrival, follow instruction to locate the place on map as the premise represents or co-share with other hostel names located in Phoenix Apartment block. There was no signboard for "Sweet Heart Guest House". Below building outside is a stop and waiting zone for Public Light Bus. Opposite road is a shopping block, Hysan Place. Building exactly beside is Lee Garden One, shopping and office block. Good central location: 15 mins walk to Happy Valley Race Course, Ikea and Victoria Park. Fortunate to get a room (Room 112) on the 1st floor same level as check-in counter instead of 6th floor units. Rooms are understood to be small for Hong Kong but mine was bigger than I expected. Staff could not speak english but check-in was fast and easy. Smile if you can to make their day. If need to, look out for signboard at corridor at 1st floor that reads "Jing Ping Hotel" to locate check-in counter. It is just a small reception counter that fits one staff. Clean and quiet windowless room provided, attached shower/toilet and comfortable beds. Comforter provided instead of blankets. Room and toilet brightly lighted, tiled floors and walls. Ventilation fan was noisy but you can switch it off separately if you need quietness to sleep. LED TV using only WIFI for viewing was slow in downloading so practically useless. Just depended on smart phone for entertainment and keeping in contact with family and friends is best.
(Tip No.1: Using pre-booked, Klook 3G data & calls SIM card usable for 5 days, collected at airport on arrival. Fast downloads everywhere I went. Tip No.2: Also better to take airport bus A11 to hotel to take in the sights on the way to city and return using Airport Express one-trip only ticket included with 3 days MTR unlimited rides, its worth it going everywhere by MTR without worrying about the cost. Card is also an Octopus card which I top-up with cash value for Star Ferry, tram rides, food and shopping accepted at most premise).
No closet or hooks to hang clothes in room so either fold them on bed or hang them in the shower rack. Bring some clothe hangers if possible. Deposits required for room HKD100 and towel HKD50. Brought my own towel. Room has slippers and toilet had paper provided should you wonder. No biddet but you practically shower where you poo. Shower has dispenser for shampoo and body wash. Hot water shower provided. Hot and cold drinking water dispenser located outside the room at 1st floor common area overlooking the road and buildings. Common area for units located on upper floor of the apartment block may not be available or differs. Room door entry is key-less card and 4-PIN password to enter corridor to rooms. Room door had no extra lock or latch inside so do improvise by placing your luggage at the door before retiring for the night. Security is available at ground floor in front of lifts and just a few steps away is a chinese restaurant located in the same building. Convenience shops all around like 7-11 and K-Circle opposite. Worth the money as won't be staying in room all day. Leaving early morning and coming back at night.
Enjoy your stay in Hong Kong!
starstarstarstar Andrew Chua
Affordable (cheap) accomodation in a great location in Causeway Bay Hong Kong. Staff speak limited English but are really nice and helpful. This is really cheap accomodation so bare that in mind when others are critiquing such a place. I ventured all around H.K. and SweetHearts G.H. was a good place to come back to and sleep, a small room with shower and air con/heater, ideal for me. Many thanks .
Anthony. F. (Ant) from New Zealand
starstarstarstarstar Anthony French
Booked this hostel. They’re working with this common scam in HK where they operate a few different hostels in the same building and use the same check-in desk for all of them. Booked this one, went to the sixth floor with our massive bags (no easy feat in these old buildings) and were sent down to the first floor for check in. Then we were directed to rooms in a different hostel, nothing like the one we booked. WiFi was extremely irregular.
starstar Rob Sheppard
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