Remember to use Hᴏᴛᴇʟʙᴏʟʟʏ.ᴄᴏᴍ when booking any hotel. This site will compare hundreds of booking websites and typically will have prices a lot cheaper compared to others! You're welcome :)! This hotel is one of the most well known in the area. I have been staying here for a very long time. If you stay for a few nights you for sure won't be let down.
AMAZING HOTEL. Excellent place to stay. Staff were BRILLIANT. Couldn't have been more helpful. First time in new york and they made it so special. We would highly highly recommend. THANK YOU KNICKERBOCKER TIMES SQUARE FOR AN AMAZING STAY. Only little thing I would ask for is free tea and coffee in rooms.
starstarstarstarstar md hossain
Just returned from an overnight stay., one of many times we’ve been here over the last 10 years. The hotel has always been impeccably clean. Rooms are quite large for NYC, very modern and well maintained. Staff has always been welcoming and helpful. I’m really not sure how anyone could find a negative thing to say about the knickerbocker. Can’t wait for our next trip!
starstarstarstarstar Nancy Smith
We booked this hotel for our honeymoon and it caused some mixed feelings. It was a nice hotel with a good location for tourism and Broadway. There was also some issues with our original room and the staff did a good job fixing the issues and upgrading our room. However we booked it with a certain amount of restaurants and perks that, due to covid we did not get. And the services we did get were pretty standard compared to the hype. Overall it was a nice price compared to other hotels in the area. But I feel like it's not a place I would tell people they HAVE to stay at if visiting.
starstarstar Troy Smith
Buen hotel. Muy bien ubicado. Pero lamentablementecobran más caras las habitaciones con ventana a la calle y son muy pequeñas esas ventanas y no es nada buena ni linda la vista.
starstarstarstar Ale Ramirez
I stayed at the Knickerbocker for 1 night. The staff was nice and welcoming. Looking at it from outside, the architecture is classic and admirable. The interior had a modern design. When I came up to my room, I was a little surprised with the huge crack on the side of the doorway. It didn’t make the room any less appealing, but it was kind of odd seeing it in a 5 star hotel. My room was large with a king size bed and a couch. The bathroom was also large with a spacious shower stall. Water pressure was great in the shower. The bed was comfortable. My room window had a view towards the street and across was an office building. My window blackout shades however did not work, so I was only able to cover the window with the sheer curtain. It felt awkward being completely visible to the building across the street. So glad it was a weekend. The room had interesting light switches that sets the mood of the room. Room service was nice and prompt. Just be mindful that every check comes with an 18% gratuity already added. Not really sure what the point of the tip line is with that already being calculated into the bill. The rooftop restaurant/bar was a nice touch although they close at 11 and stop letting guests in at 1030. 4 elevators are present which are fast and not crowded. Aside from the the crack by the door way, the most disappointing part of my stay was the food in the breakfast buffet. Even though my complementary breakfast came in as part of a credit card benefit for my hotel stay, I can honestly say that it is not worth it if you plan to pay for it. I think for each person the cost was $42 + 18% with our gratuity. I used my voucher but I was shocked it costs that much for basic food. They had sausages, potatoes with bell pepper, scrambled eggs, some fruits, yogurt, and charcuterie. Overall, the hotel was nice but not perfect. Staff and location are great.
starstarstarstar John G
The first morning my wife put on the bathrobe and found used lipgloss like the robe had not been washed. The TV ordering system does not work and you will need to call to get your "complementary" water. Breakfast was good, and the hotel is nice. Our view of Times Square was non existent and disappointing that we spent extra for the view.
starstarstar Randall Gallagher
Amazing hotel, nice rooms, great service.
The location is perfect, directly at Times Square and next to the subway. The rooms are big, pretty and very clean, you have everything you need. We really liked the staff, especially Betty, Marcel and Chester. Everyone is very friendly, helpful and attentive. You can always ask them for good recommondations. Also, the rooftop bar is really nice with a good view. As we‘ve been very happy with our stay at The Knickerbocker Hotel, we would definitely stay there again and recommend it to anyone.
starstarstarstarstar Kristin Oberdörster
This is a great hotel in New York City. While the rooms are not inexpensive, they are superlatively furnished and laid out, and the staff is wonderful. Brandon and Cynthia were at the check-in desk and were most gracious, warm and very accommodating. The location is great, right on 42nd Street close to Broadway, and the noise level from the street was nonexistent. We will definitely stay there again.
starstarstarstarstar Len DiSesa
Si os hospedáis en el hotel vigilad los cargos en la VISA: un día después de irme me cargaron 2.250 euros sin ningún motivo, después de reclamarlos escribiendo varios mails me devolvieron el dinero 20 días después, y, como que ellos lo hacen en dólares, con los cambios en las divisas he perdido 250 euros y se niegan a hacerse cargo. Lo único bueno: su ubicación.
star Meritxell Centeno
Mal servicio , discriminan y no dan el servicio por el cual estas pagando. Me quedo con un mal sabor de boca. Es carisimo y siempre buscan cómo cóbrate más dinero por ser latino o extranjero. Recomiendo que si eres latino busques otros hoteles. Fue muy Básico las habitaciones, ademásno lavan las sábanas,el baño huele feo. No tienen medidas de seguridad.Lo siento pero es pésimo. Creo que pueden mejorar.
star Casada 33
First of all the location and the new year roof top party was great. Little over priced but I understand was season timing. Staff are amazing. Room size super small. Me and my wife noticed a funny smell in the bathroom area.
starstarstarstar Majed Ouda
AMAZING HOTEL. Excellent place to stay. Staff were BRILLIANT. Couldn't have been more helpful. First time in new york and they made it so special. We would highly highly recommend. THANK YOU KNICKERBOCKERTIMES SQUARE FOR AN AMAZING STAY. Only little thing I would ask for is free tea and coffee in rooms.
starstarstarstarstar Annie Charlton
Súper groseros, en estos tiempos diferentes y que ya debemos acostumbrarnos. Ten mucho en cuenta que si te hospedas en este hotel, y por si te contraes Covid, te van a echar como un perro callejero, hasta la policía te echan encima. Son súper groseros, aún cuando pagas para una buena atención.
star Janeth Cruz
Pésimo trato a las personas con coronavirus y horrible protocolo anticovid para los huéspedes. No lo recomiendo en absoluto.
star Carmencita Conde
🛑🛑🛑🛑Es un hotel q discrimina pésimo en limpieza, arrogantes 👎🏼👎🏼👎🏼Tienen personas contagiadas y no tienen un protocolo de apoyo simplemente las ponen en la calle DISCRIMINAR es su preoridad 👊🏼🛑🛑🛑🛑
star Claudia ramirez
En mis alimentos encontré una cucaracha y al señalárselo al mesero me dijo que era imposible y que yo lo había puesto fue muy bochornoso y ofensivo aparte de que te cobran hasta la risa
star Blanqui R.A
En esta época donde todos debemos ser empáticos, a ellos se les ocurre, correr a 2 personas que se contagiaron de Covid, sin ayuda, sin apoyo, pero si con amenazas y claro, sin protocolo alguno para sacarlos. En dónde está la congruencia? Definitivamente no recomiendo a este Hotel.
star Ally Zette
Muito bom mesmo
starstarstarstarstar Rogerio Santos
Hotel muito bom, na times square. Cumpre com todos os requisitosnecessáriosa uma viagem a ny
starstarstarstarstar LaminRamos
Hotel com excelente local.... bem no coração da Times SQUARE. Não tem como ter localização melhor. Centro das compras e com ótimos restaurante ao redor.E o melhor.... da para visitar a time SQUARE a hora que vc quiser para ótimas fotos. CONTRAS: Café da manha incluso bem fraco.... bem simples. Umas frutinhas, uns pães, uns frios e alguns ovos. Mesmo que vc peça na mesa. A não ser que vc queira desembolsar mais ainda no café da manhã incluso para ter mais opções..... concierge confuso: fiz compra pela internet e mandei entregar um pacote no hotel.... o front desk recebeu mas perderam.... cuidado!!!! Limpeza ok, funcionários atenciosos.
starstarstarstar Dr. Fabricio Yui
Ótima opção de hotel, localização magnífica, quartos modernos, serviços muito bons. Possui um terraço com uma vista magnifica da Times Square.
starstarstarstar Marcus Tutui
Atendimento ótimo. Preço dentro do esperado.
starstarstarstarstar Ana Barosa
Ótimo hotel. Localizado ao lado da times square
starstarstarstarstar Felipe Echer
The service was really great here. The rooms were clean and well maintained. We did have a slight hiccup with some amenities that were supposed to be pre-arranged but the manager resolved it. Erik the concierge was extremely friendly, helpful, and inviting to talk to. He helped us with all our questions and knew a lot about the City. I highly suggest stopping at the desk and speaking with him. We’ll be back sometime and hope to experience this hotel again.
starstarstarstarstar Dan Jones
Great hotel literally in Times Square. No lobby which is odd. Elevators can be super crowded around 5/6pm when people start arriving to the roof bar. Rooms are decent. Not very big but well built. No espresso machine. No ice either. Water pressure is excellent which is not a common thing in New York City. Gym is great. They even have a boxing practice room. Note that Uber and Lyft don't like coming at this location as traffic is horrendous.
starstarstarstar Florian Seroussi
A nice hotel. Room clean and spacious. Great location near Times Square, Bryant Park and Broadway theaters. Unfortunately, the hotel relies on a poorly run nearby parking garage for its guests with cars. We had to wait *40* minutes to get our car back (Sunday October 17, 2021).
starstarstar Mario Macis
My husband and I recently booked a stay at the Knickerbocker Hotel to celebrate my mother’s 70th birthday. I was drawn to the hotel because of its location just off Times Square and a short walk to the theater. We were not disappointed.
Upon our arrival we were greeted by the doorman and concierge who offered to help with any needs we may have from theater tickets to dinner reservations. From there we made our way to the guest services desk where we were greeted by Paola, the most professional, responsive and attentive customer service attendant I’ve ever met.
Paola greeted us with a smile, shared in our joy to be celebrating a milestone birthday and ensured that the Knickerbocker was honored to be chosen for our stay. She truly exemplified what I envisioned service would be at this historic hotel. Paola you are amazing!
Our room was lovely and much larger than most rooms in NYC. The large window gave us a great view of Times Square. It was quiet and included an electric black out shade so sleeping in our comfortable beds was easy.
We indulged in the amenities offered by the hotel including the Charlie Palmer Steakhouse where my husband had the best spicy lobster spaghetti of his life, and the rooftop bar where we had Martinis and Manhattans under the glow of the New Year’s ball. As a special treat we were given a beautiful table and complimentary drinks from Paola for my mother’s birthday. It was truly a night to remember.
It is my hope that this review reaches many people who are planning a special trip to the big city. This trip was the experience of a lifetime made even more special by the team at the Knickerbocker.
I would give 10 stars if I could.
starstarstarstarstar bekke geier
This hotel is excellent! Very clean, spacious room with a modern feel. Great location near Times Square (but
we did not hear street noise) and Bryant Park. I will stay here every time I'm in NYC.
starstarstarstarstar Stacie Dean
I stayed in a different room each day. Bed sheets in both rooms had huge dirty stains on them....beds didn't feel too comfortable. The second day they moved me to a room which they claimed had a better view but it was barely an improvement on the previous room and I couldn't view the times square junction or the billboards at all, instead had to settle for looking at the mannequins in the building floor in front of us.
Housekeeping, front desk were superb and the reason I'm giving a 4 star instead of 3. Of course location is superb but that alone doesn't make a hotel 5 star.
starstarstarstar Moosa Khalid
This hotel is so nice. The location is perfect!! Frosted glass doors in the bathroom, bed was comfortable, staff was super courteous, and text messaging room service was a very nice addition as I’ve never experienced that before my stay. Room was spacious. The only thing not so good thingI will say is no one told me the key cards control the elevators from the first floor (which I think is nice for security reasons). I tried twice to get on the elevator pushing buttons before the guard told me how to make the elevator move. I wish the check in person told me that. It’s not a big deal but it was a little annoying. Overall I really really enjoyed my stay. Will definitely book with them again.
starstarstarstarstar Nahdia Hamilton
The staff were gracious and helpful with all of our needs from questions we had before our stay until the moment we departed. I’ve seen some reviews where people complained that the staff was rude to them and we experienced nothing of the sort. To some degree I believe you get what you give; if you’re dispensing bad energy, it may come back to you, despite expectations.We were friendly and generous with tipping and what we received in return was pure professionalism. These are still awkward times as things return to normal, so there wasn’t ice and the hotel wasn’t operating at 100%, but the staff was upfront and apologetic for the situation and I believe they did the very best they could under the circumstances. My only issue is with the cleanliness of the windows. We had a corner room that overlooks Times Square that you pay a premium for the privilege of. It would’ve been nice if the windows weren’t so dirty. It wasn’t a deal breaker, but it was definitely noticeable. On the plus side, the blackout blinds filter out nearly all of the brightness from the Square. If the windows had been cleaned prior to our visit, 5 stars all the way. I still recommend the Knickerbocker as a great stay in an iconic location.
starstarstarstar Izaac Held
excelente todo de calidad
starstarstarstarstar Luis Matey
If any one is searching for good deals for hotel rooms check ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a resort on there and these guys had the lowest prices worldwide!
Wonderful stay!I needed some alone time/staycation during the pandemic. Even though the hotel was completely empty and there was no room service, I enjoyed my stay. Hotel was very clean and the view was wonderful. I got an upgrade. I will definitely stay here again.
starstarstarstarstar Andrea Shop
Excelente localização em NYC. Hotel novo, com.quartos novos e.o que é melhor sem carpete e tapetes. A localização então nem se fala. Super recomendo.
starstarstarstarstar Rodrigo Chiaradia
Ótimo hotel. Na esquina da times square
starstarstarstarstar Renatha Monteiro
We had an absolute blast at the Knickerbocker. Location could not have been better. Staff could not have been friendlier. In room dining could not have been tastier. Can’t say enough great things about this hotel. I wish I remembered the door guys name. The tall guy With a beard. Absolutely awesome person who made us feel welcome to each and every time we came back. Thanks everyone you will see us soon. The Overchucks
starstarstarstarstar John Overchuck
I love staying at the Knickerbocker--- they are close to my NYC office and, when I can choose where to stay, i stay here. The staff is always warm and friendly and make me feel like a valued customer. My last stay Ula, Fauuzi and Janelle went out of there way to make my stay amazing. Looking forward to my next visit. Leslie S.
starstarstarstarstar Leslie Berkoff
Best staff and service. Got room upgrade and early check in and late check out. You can request every you want through text messages with the staff and the food was incredible. You really feel the luxury in this hote and everything is very high tech in the rooms. Loved the St Cloud rooftop bar and Charlie Palmer. Also the cafe was great. My wife also loved it as much as me and we definitely want to come back. We had the perfect anniversary in our favorite city.
starstarstarstarstar Christian Bourasseau
This hotel was amazing and the staff exceptional. This was my 3rd trip to New York but I wasn’t enthralled with it until this trip - the hotel you stay in makes a huge difference! They handled all my reservations without a hiccup and their recommendations for restaurants were fantastic. There was a tall man at the door that I called “Andre the giant” he was amazing. The hotel staff we encountered on our stay were all very nice. It has been 3 weeks since our stay and I am still blown away by our stay here! Great job Knickerbocker!!
starstarstarstarstar Francine Curtis
This trip was for my wife's birthday, and they welcomed her with a chocolate cake in our room with champagne! The room was beautifully done, contemporary but not over the top. Also, I don't know about it is about their lobby, but it smelled good! They also gave us two vouchers for a drink at the rooftop bar, which unfortunately we couldn't use because our 2 year was with us, but the gesture was enough. Location was great, we were close to where all the action is. Would stay here again and recommend to friends and family!
starstarstarstarstar Bryan Ly
Muy buen hotel, instalaciones en muy buen estado, buen servicio y excelente ubicación en el corazón de Times Square !!
starstarstarstar Martin Pesci
Gran atención atentos gracias por resolver mi emergencia de wifi!!
starstarstarstarstar Ardany Montufar
El hotel está muy bien ubicado, está bien reformado y las habitaciones son grandes y resultan muy cómodas. El único “problema” que hemos tenido es que el servicio de habitaciones se llevó (supongo que por error) un pijama que nunca fue devuelto, pese a haberlo reclamado tanto al personal del servicio de habitaciones como al personal de recepción. No me gustó la gestión de esta cuestión, para la que no nos dieron respuesta ni disculpa alguna.
starstarstar Mariona Roig Rosselló
Hotel maravilloso personal que te hacen la estancias muy agradable buen desayuno la camarera lla nada Luzi un encanto verla a primera hora de la mañana en el desayuno todo perfecto aconsejare vivamente este hotel
starstarstarstarstar Manolo Lopez
sitio inmejorable en pleno Times Square. Hotel moderno y sin estridencias por dentro en un edificio histórico de Nueva York. Limpieza de 10 y buena atención al cliente, aunque no hablan español. Ubicación perfecta para moverse tanto de pie como en metro por toda la ciudad.
starstarstarstar Jan Zambrano
La habitación no era tal y como lo ponen. Para 4* se queda un poco cortos. El baño tenía una columna en el medio que era muy incómoda para moverse. La terraza de arriba es bonita pero el servicio fatal, están saturados, falta personal y no tienen muchas de las bebidas que aparecen en el menu
starstarstarstar Kristina Z
Excelente ubicación! Las habitaciones son amplias y muy modernas! El servicio al huésped es muy bueno. Y la comida muy rica solo que si se trataron mucho entraernos nuestra comida.
starstarstarstarstar Daniella Contreras
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