The staff was exceptionally helpful and courteous during check-in, and there was no wait time at all. The attention to detail in the room was evident through the thoughtful amenities, including the incorporation of trendy organic Japanese beauty product "three" for guests to use, as well as the spectacular decor and finishing. The view from the 34th floor was also stunning, and we thoroughly enjoyed visiting the Star Light bar with on the 41st floor, which was equally impressive with a bird’s eye view of Tokyo. I would highly recommend trying their Spring drink menu, though be aware that last call is around 9:30pm on weekdays, so it's best to arrive early if possible.
starstarstarstarstar Debbie Fung
We reserved two rooms and stayed 3 nights. Everything was perfect from checking-in to checking-out. All staffs were not only very friendly but also helpful to be cared. This time was our second staying at the Okura since we had stayed the old Okura before being renovated. Every renovated facility like restaurant for the breakfast, swimming pool, sauna, etc . was sufficiently relaxed and elegant.
I really hope to visit again.
starstarstarstarstar E.J. Ha
My wife and our 15 year old twins stayed in two rooms here in December. The rooms were outstanding. Spacious, with great bathrooms, and amenities. I enjoyed the steam shower, and liked how the toilet was tucked away separately. The main lobby of the hotel is a mid-century gem. We loved our meal at Sazanka. Breakfast less so, but it was fine. Staff were friendly. Our kids said it was one of their favorite hotels ever.
starstarstarstarstar Andrew Reich
Very large, stylish, modern, and luxurious room. Exceptionally good and professional service. Amazing views on 40th floor. One of the best hotels I have every stayed in. They have a pool and hot tub with an amazing view, a steam room, sauna, and Japanese style bath. The western breakfast buffet was very good. Unfortunately, I didn’t get the chance to try the Japanese style breakfast. The bar on the 41st floor had amazing views although I didn’t have the time for a drink there. The conference rooms were also well run and nice.
starstarstarstarstar Bryce Bartsch
Descent hotel with great service
You'll get special cake for your birthday if you joined their one harmony program
It has been renovation construction for a long time and finally opened 2 years ago
New look still retain it's traditional Japanese design and very stylish
starstarstarstarstar Rintaro Kido
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